What are the responsibilities and job description for the Inside Sales & Service Support position at Blake & Pendleton Inc.?
We are currently seeking a motivated Inside Sales and Service Support person in our Jackson, MS, Branch office. The Inside Sales and Service Support will perform the following tasks:
- Enter quotes into our ERP System
- Provide customers with price, lead times, etc.
- Communicating with our Vendors
- Provide Customer Service as needed
- Following up on Credit Memos
- Receive Parts shipped to the branch and stage them in the warehouse
- Research parts
- Processing Tickets
- Managing manufacturers' warranties
- Organizing, managing, and following up with service tickets
Job Requirements
- 3 years’ verifiable experience in an Inside Sales or Parts role
- 3 years verifiable forklift experience
- Proficient in Microsoft Applications, especially Excel and Word
- Excellent verbal & written communication skills
- Detail-oriented
- Able to work independently and as a team player
- Organized, able to multitask
- Self-starter in a high-paced work environment
- Work within established procedures and meet deadlines
- Warehouse staging experience a plus