What are the responsibilities and job description for the Medical Assistant/Receptionist position at Blackwood Family Medicine?
Medical Assistant / Receptionist
Lighthouse Medical Care
Location: Corolla, NC
Lighthouse Medical Care is looking for a friendly, dependable, and organized Medical Assistant / Receptionist to join our primary care practice. This position combines both front office and clinical responsibilities in a small, patient-focused medical office.
Schedule
- Full-time through Labor Day
- Part-time after Labor Day (seasonal schedule)
Responsibilities
Front Office
- Greet and check in patients in a friendly and professional manner.
- Answer incoming phone calls and assist with patient questions.
- Schedule appointments and manage the provider's daily schedule.
- Verify insurance information and collect copays and balances.
- Register new patients and update patient information.
- Process referrals, prior authorizations, and medical records requests.
- Respond to patient portal messages and perform general administrative duties.
Clinical
- Escort patients to exam rooms and obtain vital signs.
- Record medical histories, medications, and chief complaints.
- Prepare patients for examinations and assist the provider during office visits.
- Administer injections, perform EKGs, phlebotomy, and other clinical duties within scope of practice.
- Process prescription refill requests and coordinate laboratory testing.
- Document patient information accurately in the electronic medical record (Athenahealth experience is a plus).
- Maintain exam rooms and keep supplies stocked.
- Follow HIPAA, OSHA, and infection control guidelines.
Qualifications
- Previous Medical Assistant experience preferred.
- Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred but not required.
- Experience in family medicine or primary care is a plus.
- Excellent customer service and communication skills.
- Comfortable balancing both front desk and clinical responsibilities.
- Experience with Athenahealth or another electronic medical record system is preferred.
- Strong organizational skills with the ability to multitask.
- Reliable, professional, and compassionate.
Compensation
- Competitive hourly pay based on experience.