What are the responsibilities and job description for the Part-Time On-Call Advocate position at Blackstone Valley Advocacy Center?
The On-Call Advocate at the Blackstone Valley Advocacy Center (BVAC) provides shelter coverage and crisis support for victims of crime during weekends, overnight, and holiday shifts. This role assists individuals contacting the Victims of Crime Helpline by providing guidance, completing intakes, making referrals, and maintaining records, ensuring a safe and supportive environment for all who rely on BVAC services.
Pay: $16.00 per hour
Job description:
ON-CALL ADVOCATE
GENERAL SUMMARY: Responsible for the daily operations of the shelter and support for the statewide Victims of Crime Helpline.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide coverage for shelter and the Victims of Crime Helpline during weekend, overnight, and/or holiday shifts.
- Supports residents and functions of shelter on site. Receives and responds to all calls to the Victims of Crime Helpline from victims in crisis, police, medical personnel, and others. Gives information on services provided, determines appropriateness for shelter residency, completes intakes, and makes referrals as necessary.
- Maintain a daily log of resident activities, changes, and needs. Maintains records for all calls taken on the Victims of Crime Helpline
SKILLS AND ABILITIES REQUIRED:
- The ability to work independently and without close supervision.
- Verbal communication skills to give information to callers.
- The ability to appropriately, effectively, and calmly deal with stressful or emergency situations.
MINIMUM EDUCATION AND EXPERIENCE REQUIRED:
- A combination of education and experience demonstrating acquisition of the SKILLS AND ABILITIES REQUIRED.
- A level of knowledge equivalent to that which would be acquired by completion of an Associate’s Degree or higher
- Previous experience demonstrating the ability to work independently and responsibly is required
This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive, list of duties performed.
Job Type: Part-time
Benefits: Flexible schedule
Work Location: In person
The Blackstone Valley Advocacy Center is an Equal Opportunity Employer.
We do not discriminate against employees or applicants for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, disability, age, or country of ancestral origin.
To Apply:
Please submit your resume and cover letter to jobs@bvadvocacycenter.org
Salary : $16