ENTERPRISE TECHNOLOGY ANALYST

Job Description

Blackstone Talent Group, an award-winning technology consulting and talent agency is seeking a ENTERPRISE TECHNOLOGY ANALYST to join our Client's team.

Our Client is seeking a leased employee resource to provide operational and project support for the Customer and AMI Technologies team on a time and materials basis.

Purpose: To support the Customer and AMI Technologies team by handling enhancement, project, and incident response tasks during 2026. This lets our team focus fully on the S/4HANA project without delays or distractions.

Key Responsibilities:

• Provide day-to-day support for ServiceNow incidents related to Customer and AMI Technologies.
• Work on enhancement requests and project tasks aligned with your skills in Customer and AMI Technologies.
• Respond promptly to incidents so they don’t impact the S/4HANA project’s progress.
• Collaborate with team members to ensure smooth handoff and clear communication.
• Help our team maintain greater availability and focus on the S/4HANA project.

Expected Outcomes:

• Timely resolution of assigned incidents and enhancement requests.
• Continued progress on ongoing projects within Customer and AMI Technologies.
• Reduced workload pressure on the core Customer and AMI Technologies team during the S/4HANA project timeline

Mandatory Requirements

• Must have five (5) years of experience designing and configuring complex SAP solutions within the last ten years.
• Must have at least three (3) years of SAP ECC 6.0 experience with EHP7 or higher
• Must have at least one year (1) of SAP CRM 7.0 experience with EHP3 or higher
• Must have IS-U CR&B expertise, including experience in one, or more, of the following areas:
• Customer service

Device management, including experience with smart meters and/or the ItronNetworks UIQ stack

• Rates and pricing
• Billing and invoicing
• Bill print
• Workflows
• Fl-CA
• Must have experience working with master data components and the business partnerlifecycle
• Must have at least two (2) years of experience performing hands-on end-to-endfunctional, technical, and regression testing of complex solutions, including integrationsto external systems
• Must have experience using defect tracking applications like ServiceNow or JIRA
• Must have experience in participating in business requirement reviews and blueprintsessions
• Must have experience translating business requirements into detailed specifications
• Must have experience working with technical teams (ABAP developers) to define/refinefunctional specifications for custom developments
• Must have experience creating process flow diagrams based on business requirements
• Must have experience debugging custom code and working independently to support aproject team
• Must have experience communicating highly technical information in an understandablemanner to project team both verbally and in writing.

Desirable Qualifications

• BS degree from an accredited college or university majoring in Computer Science, MIS,or a related field.
• Strong analysis knowledge and skills
• Experience in leading business requirement reviews and blueprint sessions
• Experience working in an agile environment.
• Experience designing and configuring complex IS-U rates, rate categories, and billingschemas
• Electric utility experience supporting any of the following systems: SAP S/4HANA; SAPCX (Customer Data Cloud, Marketing Cloud, Sales Cloud, Service Cloud)
• OpenText Document Presentment; Itron Meter Data Management System (MDMS) IEE10.3 or higher
• MDUS/ISAIM EhP7 or higher.

Security Clearance Required: N/A

Blackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone's global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

EOE of Minorities/Females/Veterans/Disabilities