Agricultural & Construction Equipment Service Technician

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Black Cliffs Equipment is seeking a skilled and motivated Service Technician to join our team. This position is responsible for diagnosing, servicing, and repairing agricultural, construction, and turf equipment while delivering exceptional customer service.

The ideal candidate has a strong mechanical aptitude, experience troubleshooting engines, electrical, and hydraulic systems. With a commitment to quality workmanship and safety. Service Technicians work in our shop, in the field, and at customer locations to provide timely, reliable repair solutions.

At Black Cliffs Equipment, we believe our technicians are essential to our success. We are committed to creating a work environment where employees feel valued, have opportunities to develop their skills, and receive the training and feedback needed to advance their careers. We take pride in building lasting relationships with our customers, coworkers, and business partners.

Essential Duties and Responsibilities

• Diagnose, troubleshoot, service, and repair a variety of agricultural, construction, and turf equipment.
• Deliver outstanding customer service by providing professional, timely, and effective repair solutions.
• Perform repairs in the shop, in the field, and at customer locations as needed.
• Communicate clearly with customers and supervisors regarding equipment condition, repair recommendations, service progress, and completion timelines.
• Use computers, laptops, diagnostic software, and technical resources to identify problems and complete repairs accurately.
• Complete service reports, time entries, and other required documentation accurately and promptly.
• Maintain a properly equipped, clean, and organized service vehicle, including the tools and equipment necessary to perform assigned work.
• Maintain a clean, organized, and safe work environment.
• Manage time efficiently, prioritize assignments, and work independently with minimal supervision.
• Follow all company policies, procedures, customer care standards, and safety requirements.
• Use appropriate personal protective equipment and demonstrate safe work practices at all times.
• Participate in required training, professional development, and company programs and initiatives.
• Perform other related duties as assigned.

Knowledge, Skills, and Qualifications

• Minimum of two years of agricultural and/or construction equipment repair experience.
• At least two years of diesel engine troubleshooting, electrical, and hydraulic systems diagnostic experience.
• At least three years of general mechanical experience.
• Proficiency in using mechanical, and electronic diagnostic tools and equipment.
• Ability to locate, interpret, and apply technical information from service manuals, online resources, and manufacturer documentation.
• Basic computer proficiency, including the ability to use service software, enter time, and complete electronic service reports.
• Strong troubleshooting, problem-solving, and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage time effectively, work independently, and maintain high standards of workmanship.
• Dependable attendance and a strong work ethic.
• Must provide personal tools necessary to perform assigned repairs.
• Ability to work extended hours, including overtime, with limited advance notice.

Education and Experience Requirements

• High school diploma or GED required; proof of completion must be provided.
• Valid driver's license and an acceptable driving record required.
• Ability to speak, read, write, and understand English sufficiently to communicate effectively, follow technical instructions, and complete required documentation.

Physical Demands and Working Conditions


This position involves hands-on mechanical work in shop and field environments. Candidates must be able to:

• Lift and carry up to 50 pounds.
• Sit, stand, walk, and climb stairs for extended periods.
• Reach, bend, lean, twist, push, and pull while working with equipment and components.
• Work safely around heavy machinery, tools, and moving equipment.
• Meet all applicable company and workplace safety requirements.

Working conditions may include exposure to dirt, grease, fumes, extreme temperatures, and high noise levels. Appropriate safety equipment and protective measures must be used.

Technicians will work on a variety of equipment, including tractors, side by sides, mowers, skid steers, excavators and other agricultural, construction, and turf machinery.

 Compensation and incentives

• Competitive hourly pay.
• Overtime pay for eligible hours in accordance with applicable law.
• Efficiency bonus opportunities.
• Tool bonus opportunities.

Benefits package

• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) retirement plan.
• 401(k) employer matching.
• Paid time off.
• Paid holidays.

Equal Opportunity and Job Description Disclaimer


Black Cliffs Equipment is committed to maintaining a professional, safe, and supportive work environment where employees can grow and succeed.

This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or skills required. Responsibilities may change as business needs evolve.