What are the responsibilities and job description for the Enterprise Services Business Manager, Associate - Technology & Operations position at BlackRock?
About This Role
About this role
Technology & Operations is the backbone of BlackRock’s global platform — a diverse team of 4,000 professionals who design, build, and run the systems that support every aspect of our business. From trade execution to client experience, employee enablement to platform innovation, we drive operational excellence across the firm.
Within Tech & Ops is our Enterprise Services team, which is responsible for managing corporate Real Estate Services, Enterprise Resilience, Workplace Experience, and Executive Operations to deliver a safe, resilient, high-performance workplace and related services.
As Enterprise Services Business Manager (Associate), you’ll be part of the Technology & Operations COO Office, that is focused on Business Management for Enterprise Services. You will support the teams that connect and empower the employee experience across 25,000 employees worldwide.
Your role goes beyond budget oversight — you’ll help shape how we invest in our real estate platform and help shape the employee experience across BlackRock.
You’ll collaborate across Technology & Operations, translating strategy into action through financial planning, performance analysis, and process transformation. You’re a strategic partner, a change agent, and a trusted advisor who thrives in complexity and drives clarity in a fast-paced, global environment.
Key Responsibilities
For Atlanta, GA Only the salary range for this position is USD$95,000.00 - USD$127,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
About this role
Technology & Operations is the backbone of BlackRock’s global platform — a diverse team of 4,000 professionals who design, build, and run the systems that support every aspect of our business. From trade execution to client experience, employee enablement to platform innovation, we drive operational excellence across the firm.
Within Tech & Ops is our Enterprise Services team, which is responsible for managing corporate Real Estate Services, Enterprise Resilience, Workplace Experience, and Executive Operations to deliver a safe, resilient, high-performance workplace and related services.
As Enterprise Services Business Manager (Associate), you’ll be part of the Technology & Operations COO Office, that is focused on Business Management for Enterprise Services. You will support the teams that connect and empower the employee experience across 25,000 employees worldwide.
Your role goes beyond budget oversight — you’ll help shape how we invest in our real estate platform and help shape the employee experience across BlackRock.
You’ll collaborate across Technology & Operations, translating strategy into action through financial planning, performance analysis, and process transformation. You’re a strategic partner, a change agent, and a trusted advisor who thrives in complexity and drives clarity in a fast-paced, global environment.
Key Responsibilities
- Strategic Planning: Lead the annual budgeting process for Enterprise Services, partnering with FP&A and cross-functional teams to develop short- and long-term operating plans.
- Financial Management: Oversee budgets and forecasts, monitor expenses, and identify opportunities to optimize spend and improve outcomes.
- Vendor Management: Drive high-impact vendor negotiations and relationship management, ensuring strategic alignment, cost-effectiveness, and long-term value creation across critical partnerships.
- Performance Analysis: Build and maintain financial models, analyze key drivers, and present insights to senior leadership.
- Process Improvement: Enhance business management processes to improve data access, planning, and decision-making.
- Governance & Risk: Ensure adherence to policies and procedures, while identifying areas for improvement and implementing best practices.
- Talent & Risk Delivery: Support the delivery and execution of firmwide talent, risk, and strategic initiatives within the Enterprise Services, ensuring alignment with broader Technology & Operations priorities.
- Cross-Functional Leadership: Contribute to strategic initiatives across Technology & Operations and the broader firm.
- Financial Expertise: Strong background in financial modeling, forecasting, and budgeting, with deep understanding of financial statements and metrics. Experience with cloud financial modeling is a plus.
- Analytical Thinking: Structured problem-solver who can navigate ambiguity and deliver clear, actionable solutions.
- Collaboration & Communication: Effective communicator who builds trust across teams and adapts messaging for diverse audiences.
- Initiative & Ownership: Self-starter who takes accountability and drives continuous improvement.
- Technical Skills: Advanced Excel and PowerPoint proficiency; experience with Coupa as well as PowerBI for data visualization and dashboard development to support strategic decision making. Experience with ERP systems like TM1 (preferred), SAP, Cognos, EssBase, is a plus. Business & Tech Fluency: Familiarity with product/project management, Agile methodologies, and enterprise technology platforms.
- Bachelor’s degree in Finance, Accounting, or a related field.
- 3-5 years of experience in business management, finance or technology, ideally within financial services industry.
- Proven track record of delivering high-quality work and driving strategic outcomes.
- High level of integrity, discretion, and sound judgment.
- Curiosity and creativity in approaching challenges and identifying opportunities.
For Atlanta, GA Only the salary range for this position is USD$95,000.00 - USD$127,500.00 . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. BlackRock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.
Our Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
Salary : $95,000 - $137,500
