What are the responsibilities and job description for the Accounts Receivable Representative position at BlackOx Capital?
Company: BlackOx Capital
Location: Remote / Hybrid / Seattle, WA
Employment Type: Full-Time or Contract
Department: Accounts Receivable / Cash Recovery / Client Operations
About BlackOx CapitalBlackOx Capital helps building material suppliers, construction-related businesses, and B2B companies accelerate cash flow by recovering outstanding accounts receivable, reducing aging balances, improving collections performance, and strengthening customer payment discipline.
We work with companies that have money trapped in unpaid invoices, delayed payments, disputed accounts, and aging receivables. Our mission is simple: help businesses recover cash faster, protect working capital, and improve financial operations without damaging customer relationships.
Position SummaryBlackOx Capital is seeking a professional, detail-oriented, and results-driven Accounts Receivable Representative to support client receivables recovery, customer follow-up, account reconciliation, payment tracking, and collections communication.
This role is ideal for someone who understands invoices, payment terms, aging reports, customer accounts, and professional follow-up. The right candidate must be confident on the phone, organized with documentation, respectful with customers, and focused on helping businesses recover outstanding cash.
This is not a harsh collections role. This is a professional B2B receivables recovery role focused on communication, accuracy, urgency, and results.
Key Responsibilities- Contact business customers regarding past-due invoices, open balances, payment status, and account resolution.
- Review aging reports and identify accounts requiring follow-up.
- Make outbound calls and send professional emails to customers regarding outstanding balances.
- Document all customer conversations, promises to pay, disputes, payment commitments, and next steps.
- Work with customers to resolve billing questions, invoice discrepancies, missing documents, short payments, and payment delays.
- Follow up on promised payments and escalate accounts when commitments are missed.
- Support cash acceleration efforts by prioritizing high-value, high-risk, and time-sensitive receivables.
- Maintain accurate records of all account activity in CRM, spreadsheets, accounting systems, or client-provided platforms.
- Assist with payment posting verification, account reconciliation, and dispute tracking when needed.
- Communicate professionally with client contacts, customer AP departments, controllers, credit managers, and business owners.
- Prepare account status updates for internal team review.
- Protect client relationships while maintaining urgency around payment recovery.
- Follow all company policies, client instructions, and applicable collections communication standards.
- 1–3 years of experience in accounts receivable, collections, billing, customer service, credit, accounting support, or business operations.
- Strong phone communication skills and confidence making outbound calls.
- Ability to speak professionally with business customers, AP teams, office managers, controllers, and owners.
- Basic understanding of invoices, payment terms, aging reports, statements, purchase orders, and customer balances.
- Strong attention to detail and documentation accuracy.
- Comfortable using email, spreadsheets, CRM systems, and accounting platforms.
- Ability to manage multiple accounts, deadlines, and follow-up tasks.
- Strong problem-solving skills and ability to identify payment barriers.
- Professional, respectful, persistent, and organized.
- Experience in construction, building materials, wholesale distribution, manufacturing, logistics, or B2B services is a plus.
- Experience working with B2B accounts receivable.
- Experience calling customers regarding past-due invoices.
- Familiarity with aging reports: current, 30, 60, 90, and 120 day balances.
- Experience with QuickBooks, NetSuite, Sage, Salesforce, HubSpot, Excel, or similar systems.
- Background in credit and collections, AR recovery, billing resolution, or cash application.
- Knowledge of construction suppliers, lumber, roofing, HVAC, electrical, plumbing, concrete, drywall, or other building material industries is a strong plus.
- Professional persistence
- Clear communication
- Strong follow-up discipline
- Accuracy and documentation
- Customer service judgment
- Cash recovery mindset
- Ability to handle difficult conversations calmly
- Strong sense of urgency
- High integrity and confidentiality
Compensation will depend on experience, role structure, and performance expectations.
Potential structure may include:
- Hourly pay or base compensation
- Performance-based incentives
- Bonus opportunities tied to recovery results
- Growth opportunities as BlackOx expands client operations
This is an opportunity to join a focused, fast-moving company built around one of the biggest problems in business: unpaid receivables and delayed cash flow.
You will help businesses recover money they have already earned, improve their working capital, and strengthen their financial operations. This role is important, measurable, and directly connected to client results.
How to ApplyPlease submit your resume and a brief note explaining your experience with accounts receivable, collections, customer follow-up, billing, or business-to-business communication.