What are the responsibilities and job description for the Customer Relationship Manager position at Blackjack Horticulture Careers?
Job Details
Job Location: Birmingham, AL
Salary Range: Undisclosed
Client Relationship Manager
Job Summary:
To proactively develop and manage relationships with existing clients, ensuring quality work, client’s desires are met, and selling of additional enhancement work.
Responsibilities:
- Proactively develop and manage relationships with clients
- Client retention
- Visit client properties to ensure quality
- Address customer concerns or complaints
- Grow company portfolio
- Create sales plan
- Develop schedules for self and any direct reports
Qualifications
Other Requirements:
- Minimum of 3 years’ experience in landscape management field in an Account Management or Business Development role. Bachelor’s Degree in Horticulture preferred or extensive experience in this field.
- Excellent interpersonal, written, and verbal communication skills
- Self-motivated/Self-starter with a problem solving aptitude
- Maintain a high moral character while at work and away from work; individuals are a direct reflection upon the company they work for.
- Knowledge of plants and their pests, diseases, and appropriate treatments
- Provide leadership, direction, supervision, and monitor performance of any employees working for you
- Regularly report to and take direction from higher management
- Establish and maintain a professional working environment conducive to positive morale, quality, creativity, positive attitude, and teamwork with co-workers, superiors, and customers.
- Implementation of and adherence to safety guidelines and regulations
- Sale of company’s services/products to potential new maintenance customer
- Licensed and insurable to drive company vehicles