Veterinary Receptionist

Blackhawk Veterinary Hospital is seeking an outgoing?Client Service Representative?to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a full-time position, with a 4/10 schedule and availability needed Monday- Friday and one Saturday shift per month.

Full-time benefits and compensation**:

• Compensation: $18-20 per hour, for each hour worked*
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications and skill set:

• 2 years of client service experience
• Previous veterinary experience is highly desired

About Blackhawk: We're a four-doctor general practice that provides individualized care and support to each person and pet we serve. It’s not our comprehensive services, cutting edge treatment options, shiny new building, or our friendly staffed team that make local pet parents choose our hospital—the reason why we’re the veterinary office of choice in Cheney is because we love what we do and our passion for improving the lives of animals truly shines through.

• Culture: We go above and beyond to make our patients feel welcome, comfortable, and at ease so that visits to our clinic aren’t just something pets tolerate, but something they look forward to! Beyond the work we do within the clinic, our team is also dedicated to each other and the community.
• Medicine: Our practice boasts high-quality, modern equipment and has plenty of room to grow! Our hospital is equipped with digital radiography and ultrasound, 2 exam rooms, a dental unit, and state-of-the-art equipment to ensure we have the tools needed to perform a variety of services.

We look forward to hearing from you!

*To determine specific pay Company will consider the following factors: the applicant’s education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.