What are the responsibilities and job description for the Restaurant Host/hostess position at Blackfinn Randhurst Grill?
Blackfinn Randhurst is seeking an outgoing and personable Restaurant Host/Hostess to be the welcoming face of our establishment. This role requires weekend availability and offers the chance to work within a small, close-knit team, primarily during peak hours. The successful candidate will report directly to the Floor Supervisor and play a crucial role in creating a positive initial impression and enhancing the overall guest experience.
Responsibilities
- Greet and seat guests promptly and courteously
- Manage reservations and waitlist efficiently
- Answer phone calls and handle take-out orders accurately
- Engage with guests to ensure a positive dining experience
- Manage the guest queue during busy periods
- Provide excellent customer service at all times
- Maintain clear communication with team members and supervisors
Preferred Qualifications
- Entry-level experience in customer service roles
- Strong communication and phone etiquette skills
- Ability to multitask effectively in a fast-paced environment
- Positive attitude and ability to collaborate within a team
- Problem-solving skills to address guest concerns promptly
Salary : $15