What are the responsibilities and job description for the Service/Delivery Technician - Erie, PA position at BLACKBURN'S PHYSICIANS PHARMACY?
Location: Erie, PA
Department: Shipping / Warehouse
Department: Shipping / Warehouse
Make a Difference Every Day at Blackburn’s
At Blackburn’s, our mission is simple: put people first, our patients, our employees, and our community. We are a trusted provider of medical equipment and supplies, and we are seeking a dependable, service-minded Service/Delivery Technician to join our Warehouse and Delivery team.
This role is ideal for someone who enjoys hands-on work, takes pride in helping others, and values being part of a team that directly supports patient care. As a Delivery Technician, you’ll play a key role in delivering, setting up, and supporting medical equipment in homes and healthcare settings—helping patients feel safe, comfortable, and confident.
Why This Role Is Rewarding
- Be on the front lines of patient care by delivering essential medical equipment
- Work hands-on with durable medical equipment in a role that blends service and problem-solving
- Enjoy variety in your day with a mix of driving, setup, and customer interaction
- Build skills and confidence through training, mentorship, and growth opportunities
What You’ll Do
- Deliver and set up medical equipment and supplies in homes and healthcare facilities
- Provide clear, friendly instruction to patients and caregivers on equipment use and care
- Assist with cleaning, inspection, and basic maintenance of equipment
- Support safe and accurate completion of delivery paperwork and required documentation
- Maintain company vehicles and ensure equipment is transported safely and securely
- Collect signatures or payments as needed to support billing processes
- Assist with warehouse tasks such as inventory support, equipment staging, and shipping
- Participate in ongoing training related to safety, infection control, and product knowledge
What We’re Looking For
- A reliable, customer-focused individual who enjoys helping others
- Comfortable working independently while collaborating with a team
- Strong communication skills and a respectful, professional approach with patients
- Ability to manage physical aspects of the role, including lifting and moving equipment
- Basic mechanical or technical aptitude is helpful; training is provided
- Valid driver’s license with a clean driving record
Why Join Blackburn’s?
- Purpose-driven work: Your role directly impacts patient comfort and quality of life
- Supportive culture: Team-oriented environment with leadership that values your contributions
- Training provided: We invest in your success with hands-on learning and development
- Growth opportunities: Build a career with a trusted healthcare organization
Who We’re Looking For:
- High school diploma or equivalent; 1–3 years of relevant experience preferred.
- Experience with hand and shop tools, mechanical assembly, or repair of mechanical/electronic devices.
- Valid driver’s license with a clean driving record.
- Strong communication, interpersonal, and problem-solving skills.
- Familiarity with computers, Outlook, and Internet applications; healthcare experience a plus.
- Ability to work independently, prioritize tasks, and adapt to changing situations.
- Physical ability to lift, carry, and maneuver equipment safely.