What are the responsibilities and job description for the Retail Shipping position at Blackberry Farm?
SUMMARY
The Retail Shipping Associate is responsible for packing the merchandise for shipment and ensuring accuracy in filling all shipped orders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Pick, gift wrap, fulfill, and process retail orders
- Fulfill and process wholesale orders
- Communicate supply, product and order needs with Supervisor/Manager
- Assist in receiving of retail product from vendors
- Accurately count monthly inventory with team
- Work with team to clean, organize, stock and rotate product, and maintain warehouse
- Use Microsoft Outlook, Excel, POS software, and ship management software daily
- Use company machinery (i.e. fork lift, pallet jack, and van) regularly
Must comply with all company policies and procedures.
To perform the essential functions of this position regular and consistent attendance is required.
Must be able to work well with other Team Members, Managers, and interact with our guests.
Must have the flexibility to work nights and weekends.
EDUCATION and/or EXPERIENCE
- High school diploma or equivalent
- Retail shipping experience is preferred
LANGUAGE SKILLS
- Must have excellent verbal and written communication skills
- Must be able to effectively communicate with guests, team members, and managers
MATHEMATICAL SKILLS
- Basic knowledge and understanding of math
REASONING ABILITY
- Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
PHYSICAL DEMANDS
- Must be able to lift up to 50 lbs.
- Must be able to sit or stand for a long period
WORK ENVIRONMENT
- Retail gift shop/ Storage Areas
- 4,200 acres of Blackberry Farm property
- 5,200 acres of Blackberry Mountain property
- Must be able to work in a fast-paced and demanding guest service environment
Blackberry Farm and Blackberry Mountain, Relais & Châteaux properties located in the Great Smoky Mountains, continue the traditions of unparalleled hospitality and luxury that have always been the hallmark of the Blackberry brand. Combining land conservation, modern-day luxuries, and captivating natural setting, the two resorts create vacation experiences unlike any other. Activities abound at Blackberry Farm and Blackberry Mountain offering the opportunity for every guest to create an ideal experience to enjoy the properties and the region, whether they're seeking the thrill of adventure, the relaxation of a spa immersion, or quality time around the table enjoying celebrated cuisine.
A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.
From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.
Blackberry is an Equal Opportunity Employer.