Dining Room Manager

Description and Qualifications

The Dining Room Manager leads and supports the front-of-house operations in a fine-dining, high-volume restaurant with a full-service, all-day bar. This role ensures exceptional guest experiences through strong leadership, team development, and operational excellence.

The ideal candidate has demonstrated success managing service teams in a fine-dining environment, including beverage and sommelier teams, and brings exceptional emotional intelligence, organization, reliability, and commitment to excellence.

• Leadership and Culture:

  • Foster a positive, professional work environment built on teamwork, accountability, and growth.

  • Cultivate a strong, values-driven company culture that promotes high morale and long-term team sustainability.

  • Lead by example to ensure consistency, professionalism, and excellence in service.

• Operations Management:

  • Oversee all daily dining room operations, including reservations, seating, service standards, and facility cleanliness.

  • Manage C/G/S inventories and supply orders.

  • Develop and manage schedules to balance guest volume and labor budgets.

  • Ensure timely and clear communication of company updates to the dining room team.

  • Attend weekly Food & Beverage leadership and departmental meetings as required

• Staffing, Retention & Development:

  • Recruit, interview, hire, and train staff according to Blackberry Farm standards and service philosophy.

  • Provide ongoing mentorship, coaching, and performance feedback.

  • Support professional development and career growth within the team.           

• Guest Experience:

  • Lead floor operations during service to uphold Blackberry Farm’s service standards.

  • Proactively address guest feedback and resolve service concerns with professionalism and care.

• Financial Management: 

  • Manage and monitor labor, beverage, and operational budgets.

  • Review daily financial reports to ensure revenue and labor goals are achieved.

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• Assistant Dining Room Manager(s), Salaried Sommelier, all hourly front-of-house team members

EDUCATION AND / OR EXPERIENCE

• Minimum 4 or more years as a lead/head/GM operational manager in a high-volume fine-dining restaurant

• Strong knowledge of wines and spirits, including varietals and production methods.

• Proficiency with Microsoft Office including Word, Excel, Outlook, PowerPoint, online reservation management systems and point of sales systems

• High School Diploma or equivalent required

LANGUAGE SKILLS

• Must have excellent verbal and written communication skills

• Must be able to effectively communicate with guests, team members and managers

MATHEMATICAL SKILLS

• Knowledge and understanding of property management cashiering procedures

• Must be able to understand basic math and comprehend budgeting issues

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Must be able to lift up to 50 lbs.

• Must be able to be on feet for long periods of time

• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Dining Room, Main House, and Kitchen areas

• 4,200 acres of Blackberry Farm property

About Blackberry

Blackberry Farm is a Relais & Châteaux property that has provided world renowned hospitality to family, friends and guests for almost 50 years. Our attention to every detail, impeccable service, unique activity offerings and outstanding cuisine have helped Blackberry Farm earn its pedigree as one of the most celebrated small luxury resorts in the world.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Farm is an Equal Opportunity Employer.