Fine Dining Server

Position Summary: The Server is responsible for supporting the daily operations of Blackbelly by performing assigned duties in accordance with company standards, policies, and procedures. This role contributes to delivering high-quality guest experience while maintaining a safe, clean, and professional work environment.

Essential Duties and Responsibilities

HOSPITALITY & GUEST SERVICE

● Provide exceptional hospitality from arrival through departure, personalizing the experience based on guest preferences and reservation notes

● Enhance the guest experience by thoughtfully suggesting menu additions, wine pairings, and seasonal offerings that complement their selections

● Recognize and warmly acknowledge repeat guests, building lasting relationships through personalized attention and genuine appreciation for their continued patronage

● Set clear expectations with guests regarding menu structure, pacing, coursing, and pricing

● Monitor guest satisfaction proactively and navigate service challenges, guest concerns, and high-pressure situations with tact and grace, escalating to management when necessary; handle signs of intoxication discreetly and immediately involve management

PRODUCT KNOWLEDGE & SERVICE EXECUTION

● Demonstrate comprehensive knowledge of all food and beverage offerings, including ingredients, preparation methods, allergens, and dietary accommodations

● Stay current on seasonal menu changes, special features, and prepare thoroughly for holiday service offerings and menus; participate in all formal training sessions

● Execute proper fine-dining service techniques efficiently and precisely, including wine presentation, table maintenance, water and beverage service, bread service, crumbing, marking, clearing, and resetting between courses

● Deliver food and beverages with precision, providing verbal descriptions, confirming temperatures, and ensuring proper dish orientation

OPERATIONS & SYSTEMS

● Accurately take, enter, and manage guest orders in the POS system, following established protocols for tickets, allergens, and modifiers

● Document guest preferences, dining history, and notable details in the reservation system to support personalized service and relationship-building

● Process payments accurately and reconcile cash and credit transactions according to cash handling procedures

● Complete assigned opening, running, and closing side work accurately and on schedule

● Maintain service stations and dining areas in clean, stocked, and organized condition throughout service

• Monitor and maintain restroom cleanliness and stock levels throughout service

TEAMWORK & COMMUNICATION

● Communicate clearly and respectfully with guests and across all roles — teammates, kitchen, leadership, and ownership

● Collaborate with management and kitchen staff to execute personalized guest experiences, special requests, and dietary accommodations

● Maintain awareness of the entire dining room and support teammates beyond assigned sections

● Uphold team-service standards by running food, assisting with table clearing & resetting, and contributing to tip-pool expectations

PROFESSIONAL STANDARDS & COMPLIANCE

● Adhere to punctuality standards, arriving on time, in uniform, and prepared for service

● Participate in pre-service meetings, menu tastings, and ongoing training

● Adhere to dress code and grooming standards at all times

● Maintain a proactive and friendly attitude and composed demeanor throughout service

● Adhere to all food safety and sanitation standards, including proper hand washing, glove use, and food handling procedures; maintain TIPS certification and responsible alcohol service practices

● Demonstrate integrity in all actions, including honest communication, accurate reporting, and genuine care for guests and teammates

● Perform additional duties as assigned by management

Pay: $32.00 - $47.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid training
• Vision insurance

Work Location: In person

Salary : $32 - $47