What are the responsibilities and job description for the Internal Communications Specialist position at Blackbaud?
About The Role
Blackbaud is seeking a proactive and collaborative Internal Communications Specialist to support the development and execution of internal communication initiatives that foster employee engagement and alignment with the company’s vision and strategy. This role is ideal for a strong communicator and project coordinator who thrives in a fast-paced environment and is passionate about employee experience and storytelling. You will work closely with cross-functional teams—including People & Culture, Marketing, and Corporate Communications—to ensure timely, consistent, and impactful messaging across internal channels.
What You’ll Do
Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com.
The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include
Blackbaud is seeking a proactive and collaborative Internal Communications Specialist to support the development and execution of internal communication initiatives that foster employee engagement and alignment with the company’s vision and strategy. This role is ideal for a strong communicator and project coordinator who thrives in a fast-paced environment and is passionate about employee experience and storytelling. You will work closely with cross-functional teams—including People & Culture, Marketing, and Corporate Communications—to ensure timely, consistent, and impactful messaging across internal channels.
What You’ll Do
- Content Creation & Messaging:
- Draft clear, compelling, and tailored content (emails, blog posts, intranet articles, talking points, presentations), using generative AI tools to scale output.
- Support executive communications and help translate strategic initiatives into employee-friendly messaging.
- Channel & Campaign Management:
- Serve as a communications consultant to internal departments, advising on message development and delivery methods—including innovative, multimedia, and emerging formats.
- Create and manage internal communications campaigns.
- Support all-employee meetings, including content creation, Q&A coordination, and logistics.
- Project Management:
- Lead or support internal campaigns related to employee engagement and brand initiatives.
- Measurement & Feedback:
- Lead monthly measurement of internal communications efforts and analyze engagement data.
- Monitor feedback channels and help adjust messaging based on employee input.
- Internal Communications Execution & Operations:
- Lead review and approval process for internal communications.
- Manage email setup and sends in the internal communications platform (Staffbase).
- Manage internal communications requests and help maintain an updated communications calendar in Asana.
- Deep experience or certification in communications, Public Relations, Marketing, Journalism, or a related field.
- 5 years of experience in a communications role.
- Exceptional writing, editing, and proofreading skills with the ability to meet tight deadlines.
- Proven project management skills with the ability to juggle multiple priorities in a fast-paced environment while remaining detail-oriented.
- Comfortable navigating ambiguity and developing effective solutions.
- Excellent interpersonal skills with a collaborative mindset and the ability to build strong cross-functional relationships.
- Preferred experience in Asana or other work management platforms.
- Preferred experience in generative AI tools for content creation.
- Basic video editing skills and/or experience with simple video platforms are a plus.
Blackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at https://careers.blackbaud.com/us/en or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email blackbaudrecruiting@blackbaud.com.
The starting base pay is $61,000.00 to $77,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.
Benefits Include
- Medical, dental, and vision insurance
- Remote-first workforce
- 401(k) program with employer match
- Flexible paid time off
- Generous Parental Leave
- Volunteer for vacation
- Opportunities to connect to build community and belonging
- Pet insurance, legal and identity protection
- Tuition reimbursement program
Salary : $61,000 - $77,800
