What are the responsibilities and job description for the Support Services Supervisor - Specimen Management position at Black Women's Mental Health Institute?
Support Services Supervisor
Responsible for leading a team in a high-volume laboratory setting, managing specimen issues, and implementing process improvements.
Key duties include coaching staff, supporting escalations, and ensuring accurate documentation of problem specimens.
Analyze issue trends, perform root cause analysis, and collaborate cross-functionally to resolve problems and enhance workflows.
Qualifications include a high school diploma or GED, 3 years of experience in laboratory, healthcare, manufacturing, or warehouse environments, and proficiency in Microsoft Office.
Must demonstrate strong problem-solving and decision-making skills, leadership experience in coaching frontline employees, and pass a color blindness test.
Ability to work extended hours and alternate shifts is required.
Responsible for leading a team in a high-volume laboratory setting, managing specimen issues, and implementing process improvements.
Key duties include coaching staff, supporting escalations, and ensuring accurate documentation of problem specimens.
Analyze issue trends, perform root cause analysis, and collaborate cross-functionally to resolve problems and enhance workflows.
Qualifications include a high school diploma or GED, 3 years of experience in laboratory, healthcare, manufacturing, or warehouse environments, and proficiency in Microsoft Office.
Must demonstrate strong problem-solving and decision-making skills, leadership experience in coaching frontline employees, and pass a color blindness test.
Ability to work extended hours and alternate shifts is required.