Travel Expert

Location:  Part-office, part-remote
Position Type:  Full Time, Permanent
Salary:   Competitive commission

What we’re looking for…

Founded in 2005 by three friends who wanted to disrupt the luxury travel industry, Black Tomato was created to guide, inspire and create remarkable travel experiences that are tailored to the precise needs of their clients. Since launching, the Black Tomato team has grown to become one of the world’s most celebrated luxury travel and lifestyle brands, with the likes of Forbes naming them ‘The World’s Hottest Luxury Travel Company’. And whilst the past 18 months have been challenging times for the travel industry Black Tomato is proud to be entering the upward trajectory backed by a record breaking performance over recent months.

As we now start to focus towards returning to our pre-pandemic growth phase, we are recruiting to meet the needs of our clients facing teams.

We’re on the hunt for an experienced Travel Expert to join the sales team. If you share our huge passion for travel and are excited by the opportunity to create unique travel experiences that will inspire and astound our clients then we’d love to hear from you.

We are looking for a candidate who has previous experience of creating tailor-made, cutting-edge travel experiences and honeymoons and has a drive to succeed in sales by delivering world-class levels of service and a highly personalised approach.

We’re a multi-award winning bespoke, luxury tour operator based in Shoreditch, London and also in Manhattan, New York and can offer you a buzzy, dynamic culture with great travel opportunities and the chance to make a real difference within a fast-growing, forward-thinking company.

We love, love, love creative people with open minds and ideas that will contribute to both your own team and the wider business.

Key requirements will ideally include…

• Previous sales experience in the travel industry at a bespoke travel company within the luxury sector.
• Great relationship-building skills, with the ability to quickly build rapport with clients and understand their ideal travel experience, before creating a bespoke itinerary that perfectly matches their needs.
• Extensive destination knowledge and the passion to continually stay on top of ‘what’s hot and what’s not’ in your specialist areas in order to ensure we are offering our clients genuinely cutting-edge advice.
• Ability to work closely with our marketing and product teams to share ideas that will keep our brand and product range fresh.
• Understanding and experience of using a GDS for flight bookings (Galileo preferable).
• High level of commercialism when working with suppliers and pricing trips to ensure that we are as competitive as possible from a ‘value’ perspective
• Keen attention to detail to ensure that all trips sold are executed perfectly on the ground and that all client correspondence is of the highest possible standard.
• Exceptional communication and organisational skills throughout the booking to offer the best customer service before, during and after the trip.
• Enthusiastic phone manner to excite clients about potential or future trips.

What we offer:

• Competitive salary - basic salary is up to $50,000 per year with the potential to earn up to $100,000 including on target commission earnings
• Generous holiday allowance plus birthday off
• Target-based bonus
• Access to health cover
• Travel opportunities for work to include one FAM trip per year
• Contributions to personal ‘Travel Pot’
• Regular work drinks and events – from creative afternoons to reward days

Job Type: Full-time

Salary: $40,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Work Location: One location

Salary : $50,000 - $100,000