What are the responsibilities and job description for the Servers - Come vibe with us at Black Tap! position at Black Tap Craft Burgers & Beer?
Black Tap Craft Burgers & Beer is the new take on the classic burger joint. We are looking for individuals interested in joining our team as Servers. You’ll be the face of our restaurant and responsible for our guests’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, taking the guests' orders, and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract guests.
Responsibilities
- Prepare restaurant tables with special attention to cleanliness, sanitation and order
- Attend to guests upon entrance
- Present restaurant menus and help customers select food/beverages
- Transmit orders to kitchen and bar by recording guests’ choices, identifying special needs or requests, and noting timing of delivery
- Serve food and beverages by picking up and delivering orders to guests from bar, kitchen and service areas.
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Maintain guest experience by timely inquiries of their needs, removing food and drinks as completed, replenishing utensils, refilling glasses, being alert to spills and general tidiness of table and guest areas.
- Obtain bar and meal revenues by totaling charges, final presentation of the correct bill, payment processing and delivery of accurate cash change, credit card and charge receipts.
Skills
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness, sanitation and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
Black Tap is an Equal Opportunity Employer
Black Tap Craft Burgers & Beer:
SoHo NYC in the 80’s and 90’s. Our ‘hood was one of squeegee men and subway tags. Of working artists in spattered studios. Of boomboxes, blasting Run DMC, Tribe, De La Soul. It was a legendary neighborhood - of art, and of craft. Where just walking down the street was an immersive experience.
Black Tap is keeping that timeless NYC vibe alive, all over the world. Everything you see, taste, hear and feel - is fresh, fun and familiar. Full of the street art we love. The music we live for. The fun-to-be-with people who bring it, every day.
And the food? Well, the food’s just off the hook. We’ve got an A-list of legendary burgers that sweep awards like Meryl Streep. Outrageous CRAZYSHAKE® that nearly break the internet on a regular basis. Wings that wow with flavor. Veggie options that raise the game. And, of course, a beer list worthy of our name.
We’ve grown a lot from our first “OG” spot on SoHo’s Broome Street. We’re rocking more iconic spaces in NYC, the Vegas strip, Disneyland, Bahrain, Kuwait, Singapore, Switzerland, the UAE, and many more in the works. Despite being in very different cities and cultures, we share one singular vision: We aim to deliver so much more than a dope meal. We bring a full-on experience. A photo op. A memory. A rare moment of awesome.