What are the responsibilities and job description for the Maintenance Technician Lead position at Black Swan Property Management?
Summary:
The Maintenance Technician Lead is responsible for overseeing and supporting the day-to-day maintenance operations of the property while providing hands-on leadership to the maintenance team. This position ensures that work orders, preventative maintenance, property upkeep, and resident maintenance needs are completed safely, efficiently, and to a high standard. The Maintenance Technician Lead serves as a resource and mentor to maintenance technicians while helping ensure the property remains safe, functional, and well-maintained.
Responsibilities:
- Lead, support, and provide direction to maintenance technicians in their daily responsibilities.
- Assign and prioritize work orders based on urgency, resident needs, safety concerns, and operational priorities.
- Complete maintenance and repair work, including plumbing, electrical, HVAC, appliances, carpentry, drywall, painting, and general building repairs.
- Troubleshoot maintenance issues and determine appropriate solutions or when outside contractors are needed.
- Perform and oversee preventative maintenance to help reduce equipment failures and prolong the life of property assets.
- Respond promptly and professionally to emergency maintenance situations.
- Inspect completed work to ensure repairs are completed accurately, safely, and according to company standards.
- Assist with maintaining accurate maintenance records, work orders, inspections, and inventory.
- Monitor maintenance supplies, tools, equipment, and parts and communicate when items need to be ordered.
- Help train and mentor maintenance team members on proper procedures, safety practices, and quality standards.
- Promote a safe work environment and ensure maintenance activities are performed in compliance with company policies and applicable regulations.
- Assist with property inspections and identify maintenance, safety, and preventative maintenance needs.
- Maintain clean, organized, and professional maintenance areas, shops, and equipment.
- Communicate effectively with residents, property management, vendors, and team members.
- Assist the Maintenance Supervisor or Property Manager with special projects and other operational needs as assigned.
Qualifications:
- Previous experience in property maintenance, facilities maintenance, construction, or a related field.
- Experience troubleshooting plumbing, electrical, HVAC, appliances, and other building systems.
- Previous leadership or lead technician experience preferred.
- Strong organizational and time-management skills.
- Ability to prioritize multiple work orders and respond effectively to emergencies.
- Strong communication and customer service skills.
- Ability to work independently while also supporting and leading a team.
- Valid driver's license and reliable transportation.
Pay: $52,000.00 - $62,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Did you ever live at Black Swan Living Property Management?
- Have you ever worked for Black Swan Living Property Management?
- Do you have a Driver's License?
Experience:
- Time management: 1 year (Required)
- Attention to detail: 1 year (Required)
- Accountability: 1 year (Required)
Language:
- Bilingual (Preferred)
Work Location: In person
Salary : $52,000 - $62,000