What are the responsibilities and job description for the SRE Director / SRE Programs Manager position at Black Rock Solutions INC?
Job Summary
We are seeking an experienced SRE Director / SRE Programs Manager to lead and manage enterprise-level SRE initiatives at Verizon. The role involves driving reliability programs, leading cross-functional teams, defining best practices, and ensuring high availability, scalability, and performance across critical production systems.
Key Responsibilities
We are seeking an experienced SRE Director / SRE Programs Manager to lead and manage enterprise-level SRE initiatives at Verizon. The role involves driving reliability programs, leading cross-functional teams, defining best practices, and ensuring high availability, scalability, and performance across critical production systems.
Key Responsibilities
- Lead SRE strategy, roadmap, and execution for large-scale distributed systems.
- Partner with engineering, operations, and product teams to implement reliability and observability best practices.
- Drive automation, monitoring, incident management, and capacity planning processes.
- Establish KPIs/SLIs/SLOs to measure and improve system reliability.
- Manage and mentor global SRE teams, ensuring strong collaboration and delivery.
- Oversee incident reviews, root cause analysis, and problem resolution.
- Champion reliability-focused culture and advocate for continuous improvement.
- Manage stakeholder communication with Verizon leadership and business units.
- 12 years of IT experience with at least 6 years in Site Reliability Engineering leadership roles.
- Proven experience managing large-scale SRE or Production Engineering programs.
- Strong expertise in cloud platforms (AWS, GCP, Azure), container orchestration (Kubernetes, Docker), and CI/CD.
- Hands-on knowledge of observability tools (Prometheus, Grafana, ELK, Splunk, Datadog, etc.).
- Solid understanding of automation, scripting (Python, Go, Shell, etc.), and configuration management (Ansible, Terraform, etc.).
- Excellent leadership, stakeholder management, and program governance skills.
- Strong problem-solving and decision-making ability under pressure.
- Experience in telecom/ISP domain is a plus.
- Certifications: AWS/GCP/Azure Architect, Kubernetes CKA/CKAD, ITIL, PMP.
- Exposure to AI/ML for reliability automation
Salary : $60 - $70