Public Safety Manager

SUMMARY: Responsible for leading the Public Safety Department in maintaining the physical security and protection of the Casino property, assets, vendors, Guests and Team Members.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

(Specific areas of responsibility including, but not limited to)

• Prepares and requests reports on incidents involving Guests, Team Members, and/or the facility as needed. 
• Reviews and logs all reports produced by the department for accuracy and collects evidence as necessary. 
• Responsible for the development and implementation of Casino emergency procedural plans. 
• Assists in training all departments in handling fires, evacuations, robbery attempts, and any other life-threatening situation. 
• Acts as on-scene commander during any emergency situations. 
• Assists in enforcing all BOC, Tribal, Local, State, and Federal laws where applicable. 
• Overall responsibility for the supervision of all areas of the Public Safety Department. 
• Ensures adherence to the Tribe’s Tort Liability Ordinance where applicable.
• Conducts investigations and other duties from time-to-time coordinating with The Tribal Gaming Agency or Human Resources as needed.
• Maintains and enhances efficient communication with inter-entity departments such as TGA, Tribal Security, Human Resources, as well as outside entities when applicable such as the Sheriff’s Department and CHP or others.
• Ensures adequate surveillance of non-gaming areas. 
• Prepares annual departmental budget and reviews periodically to ensure limits have not been exceeded. 
• Ensures that Public Safety Team Members meet expected Guest Service Standard levels as described in the Mission, Values, and Guest Service Standards. 
• Maintains adequate staffing levels, training, scheduling, evaluating, and coaching Team Members as needed. 
• Ensures 24-hour coverage on the Casino floor for all Team Member escorts, cash transfers, Hard and Soft Count drop duties, and other situations as needed. 
• Ensures adequate coverage of EMTs/First Responders throughout a 24-hour operation. 
• Develops ongoing Public Safety Departmental and Casino Team Member training as needed. 
• Organizes and conducts regular standing meetings with supervisory team.

Mandatory Requirements:

• Must possess a high school diploma, G.E.D. or equivalent.
• Must have Associate Degree in Administration of Justice, Business Administration, or similar field, or equivalent experience in a management/supervisory position.
• Ability to read and comprehend detailed documents.
• Knowledge of fire and safety codes.
• Possess sound, mature judgment, and good organizational and planning skills.
• Must be prepared to handle hostile situations in a calm and professional manner.
• Must be able to keep up with a fast-paced atmosphere and work under pressure.
• Must be at least 21 years of age.
• Must be familiar with Public Safety operations, and the job functions of all Public Safety Department positions.
• Required to possess and maintain a valid California driver’s license and a Black Oak Casino driver’s permit.
• Must be able to communicate using a portable 2-way radios and/or cell phone.
• Must possess working knowledge of computer programs and applications.
• Must be able to pass a mandatory drug test.
• Must be able to obtain a valid gaming license.
• Must provide evidence of employment eligibility in the U.S.
• Must possess excellent verbal and written communication skills.
• Must be able to communicate proficiently in English.

Physical Demands:

• Required to lift 50 lbs and occasionally more with assistance.
• Must be physically able to perform all job requirements.

Work Environment:

• Must be able to work in a non-smoke free environment.
• Must be able to work in a noisy environment.
• Potential exposure to infectious disease and hostile situations.
• Must be able to work outside in all weather conditions.
• Must be able to work all shifts, weekends, holidays, and special events.