Project Manager

About the Role

Black Mountain Cabinetry is seeking an organized, customer-focused Project Manager to oversee cabinetry projects from order placement through final completion. This role serves as the primary point of contact for clients, builders, installers, and vendors throughout the execution phase of each project.

The ideal candidate is highly organized, proactive, and comfortable managing multiple projects simultaneously. They thrive in a fast-paced environment, communicate effectively with customers and trade partners, and take ownership of delivering an exceptional client experience.

This position is critical to ensuring projects are completed accurately, on schedule, and to the high standards our clients expect.

An ideal candidate should have:

• 3 years of project management, construction management,, remodeling, or related experience.
• Strong organizational and time management skills.
• Written and verbal communication abilities.
• Ability to manage multiple projects simultaneously.
• Proficiency with Google Workspace and cloud-based project management systems.
• Valid driver's license and reliable transportation.
• Experience in cabinetry, kitchen and bath remodeling, residential construction, millwork, or interior finishes.
• Ability to read construction plans and cabinet drawings.
• Experience coordinating subcontractors and trade partners.
• Familiarity with cabinet ordering processes and manufacturer workflows.
• Knowledge of residential construction sequencing and jobsite operations.
• Attention to detail
• Strong problem-solving skills.
• Customer-service mindset.
• Proactive communicator.
• Accountable and dependable.
• Comfortable working independently.
• Able to remain calm under pressure and adapt to changing priorities.
• Committed to delivering exceptional results.
• Ability to travel to project sites throughout Middle Tennessee.
• Ability to walk active construction sites.
• Ability to lift and carry up to 50 pounds by yourself or heavier with help on occasion.
• Ability to climb stairs and navigate residential construction environments.

Essential Duties and ResponsibilitiesProject Coordination & Management

• Manage cabinetry projects from order approval through final completion.
• Develop and maintain project schedules to ensure timely delivery and installation.
• Monitor project progress and proactively address potential issues before they become problems.
• Coordinate processes between clients, builders, designers, installers, and cabinet manufacturers.
• Ensure all project information, drawings, specifications, and revisions are properly documented.

Ordering & Procurement

• Review project documentation for accuracy prior to order submission.
• Coordinate cabinet orders with manufacturers and suppliers.
• Track order status and production schedules.
• Verify order acknowledgments and communicate any discrepancies or concerns.
• Manage change orders and revisions throughout the project lifecycle.

Delivery & Installation Coordination

• Schedule cabinet deliveries and coordinate logistics with other trades and customers.
• Coordinate installation schedules with subcontracted installers and project stakeholders.
• Confirm jobsite readiness prior to delivery and installation.
• Monitor installation progress and provide support to installers as needed.
• Conduct site visits when necessary to ensure project quality and resolve issues.

Customer Communication

• Serve as the primary point of contact for clients during project execution.
• Provide regular updates regarding project status, scheduling, deliveries, and installation timelines.
• Respond promptly to customer questions and concerns.
• Maintain a professional and positive customer experience throughout the project.

Quality Control, Warranty & Service

• Manage punch-list items and project closeout activities.
• Coordinate callbacks, and warranty claims.
• Work with manufacturers and installers to resolve deficiencies and warranty issues.
• Ensure all outstanding items are completed to company standards.

About the Company

We started Black Mountain Cabinetry after years of managing remodels for both personal and investment properties. We share a passion for looking back at remodels and seeing a refined, finished, and functional space. The star of the show was always the cabinetry. So we set our focus on that. Cabinetry Designed with Intention, Built Beyond the Ordinary

Knowing all too well the frustrations that we experienced had become commonplace in the construction industry, we decided to solve these problems and set ourselves apart with these core values: 

• Communication – We provide clear and consistent communication at every stage of a project and return calls, texts, and emails promptly to ensure contractors and homeowners can keep their projects moving.
• Integrity – We deliver transparent pricing and realistic estimates from the beginning and clearly explain how design decisions affect cost throughout the process.
• Quality – We maintain strict manufacturer and product standards to ensure our customers receive the highest quality cabinetry available within each price tier.

Benefits

We offer a bonus structure on top of hourly/salary pay. PTO after probation, paid holidays, and sick leave offered. We’re a growing company and want to give you the opportunity to grow with us as we add more people to the team. 

If this sounds like this would be a good fit for your talents and values we would love the opportunity to talk to you. Please email your resume and give a brief overview of your experience and we will reach out to schedule an initial phone interview.