Manager of Operations

The Paterson Compassionate Care Collaborative (PCCC), housed under Black Lives Matter Paterson, is building toward the launch of an unarmed, non-police response and community-building program. The program aims to:

• Respond to conflict and crisis through care-centered, non-punitive interventions
• Equip community members with conflict-prevention and skill-building tools
• Identify and advocate for structural changes that reduce harm and prevent interactions with police and carceral systems

To support this work, we are hiring a Manager of Operations to run the day-to-day operational functions of PCCC, strengthening internal systems, supporting financial administration, coordinating communications, and ensuring smooth collaboration with Paterson Healing Collective and other community-based partners.

Role Overview

The Manager of Operations will serve as the operational hub of PCCC. This position ensures that the program’s infrastructure—finance, administration, compliance, communications, and development—is functioning effectively so organizers, crisis responders, and partner organizations can focus on community care.

Working closely with the Executive Director of BLM Paterson and other sub grantees this role builds the systems that hold the program together. The ideal candidate is a systems-thinker, highly organized, committed to transformative justice, and energized by building something new with community at the center.

Key Responsibilities & Duties

Program & Organizational Operations

• Oversee day-to-day operations for PCCC, including scheduling, documentation, contracting, and operational workflows.
• Develop and maintain systems that promote transparency, accountability, and efficiency across administrative processes.
• Coordinate with sub-grantees such as the Paterson Healing Collective to ensure alignment, consistent communication, and timely reporting.
• Maintain compliance with organizational policies and grant requirements.

Finance & Administration

• Support the Executive Director with financial administration, including bookkeeping, invoice processing, expense tracking, and budget updates.
• Maintain organized financial records for grants, donor contributions, and program expenses.
• Support procurement, vendor relations, and contract management.

Development & Fundraising

• Lead development activities, including donor stewardship, outreach, and retention strategies.
• Support grant-writing and grant-management processes, including tracking deadlines, collecting sub-grantee reporting, and preparing narrative updates.
• Maintain donor and funder databases with accurate, up-to-date information.

Communications

• Manage PCCC’s communications, including website updates, social media content, newsletters, and general inquiries through organizational email accounts.
• Draft and distribute public-facing materials that reflect PCCC’s values and community-centered approach.
• Support communications coordination among sub-grantees to ensure unified messaging and visibility.

Who You Are

You are someone who believes deeply in community care, transformative justice, and building systems that support people—rather than punish them. You may come to this work through nonprofit operations, community organizing, administrative support, mutual aid, or lived experience. What matters most is your commitment to dignity, care, and equitable community safety.

We especially welcome candidates who:

• Have been impacted by policing, incarceration, or the broader criminal-legal system.
• Identify as Black, Indigenous, Latino/a, or hold other marginalized racial or ethnic identities.
• Are trans, nonbinary, gender-expansive, and/or part of the LGBTQIA community.
• Have lived experience with mental illness, disability, neurodivergence, or recovery, and value accessibility.
• Are detail-oriented, organized, and able to manage multiple projects at once.
• Are comfortable building new systems and improving existing ones.
• Communicate with compassion, clarity, and accountability.
• Thrive in collaborative, community-rooted environments.

No candidate will meet every qualification—if this work resonates with you, we encourage you to apply.

Hours & Compensation

• Monday – Friday, 9:00 AM – 5:00 PM
• Full-time, 40 hours/week
• Annual Salary: $66,560