What are the responsibilities and job description for the Security Monitoring & Dispatch Analyst position at Black Knight Security?
This is an in office position. Must live in the Pittsburgh, PA area.
Black Knight Security is accepting applications for a Security Monitoring & Dispatch Analyst/Patrol Officer!
Do you excel at security and communications technologies? Come join the Black Knight Security Team!
Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. We are currently seeking a highly skilled and motivated Security Monitoring & Dispatch Analyst to join our dynamic team.
Shift: 32hrs~ midnight-8am Sunday/Monday; 4pm-midnight: Friday/Saturday evening/overnight opening.
Pay Rate: $26.50/hr
Job Description:
Black Knight Security is accepting applications for a Security Monitoring & Dispatch Analyst/Patrol Officer!
Do you excel at security and communications technologies? Come join the Black Knight Security Team!
Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. We are currently seeking a highly skilled and motivated Security Monitoring & Dispatch Analyst to join our dynamic team.
Shift: 32hrs~ midnight-8am Sunday/Monday; 4pm-midnight: Friday/Saturday evening/overnight opening.
Pay Rate: $26.50/hr
Job Description:
- Security Camera Monitoring:
- Utilize advanced security camera systems to monitor and analyze live feeds for any suspicious activities or potential security threats.
- Respond promptly to alarms and alerts generated by the security cameras, taking appropriate actions as needed.
- Dispatch Mobile Patrol Officers:
- Coordinate and dispatch Mobile Security Specialists to respond to security incidents or alarms identified through camera monitoring.
- Communicate effectively with mobile patrol units to ensure timely and appropriate responses to incidents.
- Video Intercom Calls:
- Initiate video intercom calls from various access points, verifying the identity of individuals and granting access to authorized personnel.
- Act as the first point of contact for visitors, providing guidance and assistance as required.
- Security Video Reviews:
- Conduct detailed reviews of recorded security footage to investigate incidents, identify potential security breaches, and gather evidence.
- Collaborate with law enforcement and internal teams to provide video evidence for investigations.
- Incident Reporting:
- Prepare accurate and timely incident reports detailing security events, actions taken, and recommendations for improvement.
- Maintain comprehensive records of security incidents and responses.
- Free parking
- Medical, dental, and vision insurance
- Retirement savings
- Paid time off (PTO) and paid holidays
- 2-years experience in security/computer or technology experience
- Proven experience as a Security Monitoring & Dispatch Analyst/Patrol Officer or in a similar role.
- Must have a driver's license with a clean driving record.
- Proficiency in operating and troubleshooting security camera systems and related technology.
- Strong communication and interpersonal skills to effectively coordinate with mobile patrol officers and other team members.
- Knowledge of security protocols, emergency response procedures, and incident reporting.
- Ability to multitask and make quick, sound decisions in high-pressure situations.
- Familiarity with video intercom systems and access control procedures.
- Bachelor's degree in a related field or equivalent work experience.
- Relevant certifications in security operations and surveillance are a plus.
Salary : $27 - $27