Director of Facility and Community Day Services

Position Summary:

Oversee facility-based day service programs including participant volunteer opportunities and skill building opportunities for people supported. Direct all aspects of program to ensure quality, improvement, and innovation. This includes an innovative approach with anticipation and planning for future situations which provide outcomes for people served.

Education and Experience:

• Bachelor’s degree from accredited college or university. Health-related field or five years related experience with supporting persons with disabilities or equivalent combination of education and experience.
• Person must be able to effectively work with comprehensive teams at all levels of the organization with proficient written and verbal communication skills. Must possess integrity to form relationships and maintain and high level of confidentiality.

Required Skills/Abilities:

• Ability to pass drug test.
• Ability to pass criminal background test.
• Proven capability to effectively manage a wide range of responsibilities.
• Person must possess analytical skills, is a team worker, is detailed oriented, has organizational skills, and is a proficient oral and written communicator. Person will also provide outstanding customer service, be an enthusiastic professional, and be able to build relationships with internal and external stakeholders.
• Able to work well in challenging situations and provide solutions. Good work ethic in networking and other social events. Ability to work independently, calculate budgets and ensure that they are adhered to.

Duties/Responsibilities:

Volunteer & Community Engagement

Establish a robust network of volunteering opportunities in collaboration with location organizations.

Program Oversight & Evaluation

Understanding of regulatory compliance.

Implement routine oversight audits to verify adherence to policies and optimize workflows.

Staff Recruitment & Supervision

Collaborate with HR to fill open positions completing second interview in a timely manner.

Complete onboarding process for all new hires.

Ensure all required documentation and training are completed and maintained for all direct reports.

Participant Services & Support

Complete ISP training according to the onboarding

Attend ISP meetings as required.

Offer continuous feedback and updates to the participant’s ISP team to support alignment with day service goals

Team Collaboration & Communication

Facilitate team meetings regularly.

Maintain open communication with staff, participants, family, and community.

Address concerns and unexpected priorities promptly.

Staff Supervision & Development

Conduct regular performance evaluations along with coaching and mentoring.

Implement performance improvement plans when needed.

Deliver continuous training and constructive feedback to support staff development.

Black Hills Works, Inc. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.