What are the responsibilities and job description for the Scheduling Operator position at Black Hills Pediatric Dentistry?
Job Summary
We are searching for a scheduling operator with a caring heart to join our team.
As a scheduling operator, we are considered the first voice of the company and primary point of contact for our families. The ideal candidate will be mature, professional and exude a great personality. This person will be self-driven, efficient, and possess a strong attention to detail. These skills are crucial to accomplish our mission to provide top quality dental care to the children in and around our community.
Responsibilities include:
· Answering high volumes of all incoming calls to our practice with a welcoming attitude.
· Completing high volumes of outgoing confirmation and reminder calls in a friendly tone.
· Filling the appointment calendar every day by scheduling and rescheduling appointments.
· Creating and maintaining patient family files.
· Ensuring insurance is active for each scheduled patient.
· Dedication to do what’s best for the child.
Requirements:
· Strong attention to detail
· Excellent communication and interpersonal skills
· Self-motivation
· Proficient in data entry, computer skills
Please note that this job description is not designed to cover or contain a comprehensive listing of responsibilities and duties that are required of the scheduling operator. Duties and responsibilities may change at any time.
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18