What are the responsibilities and job description for the Student Worker/Work Study - Advising Advocate- Quad City Campus position at Black Hawk College?
· Facilitate navigation of the New Student Checklist and work collaboratively with Student Services staff to provide a seamless student experience.
· Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.
· Bring innovative ideas to organize events, orientations, and informational sessions that enhance understanding of advising services.
· Execute phone outreach campaigns.
· Attend all meetings and actively participate in training sessions.
· Stay informed and knowledgeable about advising practices and campus resources.
· Serve as a welcoming first point of contact for the Advising Center.
· Engage directly with prospective, new, continuing, and returning students while actively assessing student needs.
· Use software tools to access student information and schedule appointments, connecting students with their advisors and relevant resources.
· Adhere to the Family Educational Rights and Privacy Act (FERPA) by ensuring confidentiality and security of academic records and student information.
· Embrace additional responsibilities as assigned, contributing to a culture of advocacy and support for all students.
· Create a supportive environment by providing guidance to fellow students about academic advising processes and available resources.
· Take personal responsibility for maintaining a well-functioning, clean and inviting office environment.
* Current BHC student* Customer Service/Ability to work with the public
Other skills/experience may be requested or specified by the department and/or hiring manager at BHC.Black Hawk College does not sponsor employment visas.
Black Hawk College is an AA/EEO employer.