Water Restoration Technician

Black Diamond Remediation Inc. is one of Massachusetts' growing restoration companies, providing 24/7 emergency response for water damage, fire and smoke restoration and mold remediation. We take pride in delivering exceptional customer service, quality workmanship, and rapid response when our clients need us most.

We're looking for motivated, dependable individuals who can grow with us. If you're hardworking, enjoy hands-on work, and are looking for opportunities to learn, grow, and advance within a fast-growing company, we'd love to hear from you.

Position Summary

As a Restoration Technician, you will respond to residential and commercial property emergencies involving water, fire and smoke, and mold damage. You will perform mitigation and restoration services while maintaining high standards of safety, quality, and customer service, which include documenting every job's process in writing and via photos.

The ideal candidate is expected to be dependable, detail-oriented, with ability to work well independently and as part of a team, and communicate professionally with customers, property managers, and coworkers.

Key Responsibilities

• Respond to emergency service calls for water, fire and smoke, and mold damage.
• Perform property inspections to determine the scope of damage and required mitigation services.
• Extract standing water using professional equipment.
• Set up containment systems to prevent cross-contamination.
• Protect customer belongings and prepare work areas before demolition.
• Remove damaged drywall, insulation, flooring, trim, cabinetry, and other affected building materials.
• Set up, monitor, document, and remove structural drying equipment.
• Take accurate photos and maintain detailed job documentation throughout each project.
• Monitor moisture levels using specialized equipment.
• Maintain a clean, safe, and organized work environment.
• Operate company vehicles and equipment safely.
• Communicate professionally with homeowners, tenants, property managers, insurance representatives, and team members.
• Follow all company procedures, OSHA safety standards, and industry best practices.
• Participate in an on-call rotation for after-hours emergency response.

Qualifications (Required)

• Fluent in English (writing and speaking).
• Valid driver's license with a clean driving record.
• Ability to participate in an on-call rotation from 1-2 weeks a month (including evenings, weekends, and holidays).
• Ability to work overtime as needed during emergency situations.
• Ability to lift and carry 50 pounds or more repeatedly.
• Ability to work in physically demanding environments, including confined spaces, stairs, and varying weather conditions.
• Strong work ethic, reliability, and positive attitude.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Willingness to learn new skills and complete company training.

Preferred (Not Required)

• Previous restoration, construction, demolition, or mitigation experience.
• IICRC certifications (WRT, ASD, AMRT, FSRT, etc.).
• Experience using moisture meters, extraction equipment, and drying systems.

Compensation & Benefits

• Hourly pay with opportunity to earn $75,000–$100,000 annually through overtime, bonuses, and on-call compensation.
• Paid sick time.
• Company-provided equipment and uniforms.

Schedule

• Full-time.
• Day shift with rotating on-call schedule.
• Weekend and holiday emergency response as part of the on-call rotation.

Join Our Team

If you're looking for a rewarding career with a company that values hard work, integrity, teamwork, and professional growth, we'd love to meet you. Apply today and become part of the Black Diamond Remediation team.

Job Type: Full-time

Pay: $18.00 - $28.00 per hour

Language:

• English (Required)

Work Location: In person

Salary : $75,000 - $100,000