What are the responsibilities and job description for the Collections Agent position at Black Diamond Pest Control?
This full-time position is responsible for calling past-due customers to collect; answering customers’ account questions; receiving funds via checks, cash and credit cards; correctly posting payments to customer accounts; and processing month-end statement billing. The ideal candidate is upbeat, polite, detail oriented, organized, able to multitask, and comfortable in a fast-paced work environment.
At Black Diamond, we believe it is important to establish long lasting relationships with each of our customers. Our office personnel play an important role in this! We value continuous refinement in the work place which is why all job roles include on-the-job training and annual evaluations.
YOU'RE GOOD AT:
- customer service skills
- strong math skills
- professional phone etiquette and proper grammar
- ability to perform multiple tasks at the same time
- being detail oriented and proficient organization
BONUS POINTS IF YOU:
- have customer service experience
- previously held a role with accounts receivable with collections calls
- have previous experience with multi-line phones and paging systems
BENEFITS & PERKS:
- Health, dental and vision insurance
- 401k with a company matching program
- Immediate paid time off paid holidays
- Full-service kitchen with free snacks and drinks!
Job Type: Full-time
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18