What are the responsibilities and job description for the Quality Control Supervisor position at Black Diamond Coatings, Inc.?
At BDC, we’re more than just a manufacturer — we’re a family- and veteran-owned team driven by innovation, integrity, and a relentless pursuit of excellence. Our mission is to create premium, eco-conscious products that improve lives, and we live out our ten Core Values daily — from safety and teamwork to change leadership and competitive spirit.
As a Quality Supervisor, you won’t just enforce standards — you’ll help shape them. You’ll work in a fast-paced, hands-on environment where your ideas and leadership directly impact product performance and customer satisfaction. We recognize and reward employees who bring grit, humility, and a team-first mindset to their work.
If you’re looking to grow your career in a place that values responsibility, encourages process improvement, and celebrates shared success — you’ll fit right in at BDC.
The Quality Supervisor plays a key leadership role on the BDC team, ensuring high standards in product quality, process consistency, and documentation integrity. This is a hands-on supervisory position that oversees QC Technicians and is responsible for executing BDC's quality control processes, supporting ISO 9001 readiness, and maintaining operational excellence on the production floor.
This role is ideal for someone with strong laboratory operations experience, attention to detail, and the ability to coach others while staying deeply involved in daily quality control execution.
Key Responsibilities:
- Team Supervision
- Direct daily activities of 1–2 QC Technicians
- Train and mentor team in QC methods, safety, and SOP compliance
- Ensure timely and complete documentation of all batch and raw material inspections
- Quality Control & Documentation
- Perform daily testing of finished goods and raw materials
- Execute in-process checks to uphold quality at every stage of production
- Maintain accurate calibration logs and equipment maintenance records
- Review and verify COAs, SDSs, and batch records
- ISO 9001 Leadership
- Contribute to ISO 9001 gap assessments and documentation efforts
- Prepare internal audit checklists, traceability logs, and Corrective and Preventive Action (CAPA) documentation
- Ensure document control and SOP revisions are current and audit-ready
- Process Input & Safety
- Identify bottlenecks or inefficiencies in quality workflows
- Propose local process improvements (layout, equipment usage, documentation tools)
- Lead weekly safety audits of eyewash stations, extinguishers, and PPE compliance
- Perform other duties, as assigned
Requirements:
- 4 years in laboratory or QC technician roles in a manufacturing or chemical environment
- Demonstrated leadership (e.g., mentoring, shift lead, process owner)
- Familiarity with GMP, SOPs, and documentation protocols
- Experience with wet chemistry or related testing procedures
- Intermediate Excel and digital recordkeeping competency
- Forklift certification or willingness to obtain
Work Environment:
- Mix of air-conditioned lab and production environment
- Exposure to chemicals, moving parts, and airborne particles
- Must be able to lift 50 lbs, stand for extended periods, and use lab equipment
- PPE required: gloves, protective eyewear, boots
Key Performance Indicators (KPIs):
- Batch Review Efficiency: Average time to approve or reject a batch with complete documentation
- Documentation Compliance: % of QC documentation completed on time and error-free
- ISO Audit Readiness: # of internal audit items closed or successfully maintained
- Training Completion: % of required QC training completed by team on schedule
- Safety Inspections: # of monthly safety checks completed; # of incidents reported/prevented
- Process Suggestions: # of local process improvement ideas implemented per quarter