Team Member Relations Thrive Coach

Join the Black Cultural Zone CDC as a Team Member Relations Thrive Coach!

Are you a skilled mediator, coach, and people advocate who believes in the power of healthy workplace culture? The Black Cultural Zone CDC (BCZ) is seeking a Team Member Relations Thrive Coach to lead conflict resolution, performance coaching, health and safety compliance, and team member wellness support. This role is central to BCZ's commitment to a thriving, mission-aligned team.

WHAT YOU'LL DO

• Lead Performance Coaching: Serve as the primary facilitator for performance coaching conversations, supporting team members and leads in navigating growth, accountability, and professional development.
• Facilitate Conflict Resolution: Lead conflict resolution processes, mediation sessions, and health and safety investigations in collaboration with the Manager, Human Resources and COO.
• Manage Leave Support: Support team members navigating life events requiring leave by connecting them to EAP resources, benefits information, and organizational support systems.
• Oversee Team Member Recognition: Manage team acknowledgment systems including shoutouts, newsletter highlights, anniversaries, and milestone celebrations to foster a culture of appreciation.
• Support Wellness Initiatives: Design and facilitate team member wellness programming, check-ins, and culture-building activities aligned with BCZ's THRIVE framework.
• Maintain Compliance Documentation: Complete government and compliance documentation related to health and safety investigations, leave administration, and team member relations matters.
• Provide Coaching Office Hours: Hold regular open office hours to provide confidential coaching, guidance, and support to team members across all BCZ entities.
• Uphold BCZ Values: Model BCZ's C.R.E.A.T.E. values in all coaching interactions, team collaborations, and organizational culture-building activities.

QUALIFICATIONS

• Bachelor's degree in Counseling, Human Resources, Social Work, or related field; or equivalent combination of education and experience.
• Minimum 3–5 years of experience in employee relations, coaching, mediation, or a related discipline.
• Demonstrated experience managing complex interpersonal dynamics and facilitating difficult conversations in a workplace setting.
• Strong knowledge of California labor law, EEO compliance, and workplace health and safety regulations.
• Excellent written and verbal communication skills; ability to maintain confidentiality and build trust across diverse teams.
• Commitment to BCZ's mission of centering Black culture, arts, and economic empowerment in East Oakland.

OUR CULTURE AND BENEFITS

At BCZ, we are guided by BCZ's C.R.E.A.T.E. values — Collaboration, Respect, Execution Speed & Excellence, Accountability, Tenacity, and Equity & Fairness. We are a mission-driven organization rooted in the Sankofa principle — drawing on the wisdom of the past to build a liberated future for East Oakland's Black community and all current and legacy residents and business owners. We offer a collaborative, values-centered work environment where every team member is seen, supported, and empowered to grow.

• Status: Full-Time, Salary, 40 hours per week
• Schedule: Monday–Friday; some evenings and weekends as required
• Location: Hybrid — primarily at the Aya Exchange and BCZ hub locations
• Salary: $67,656 – $82,550 per year
• Benefits: Comprehensive benefits package including health, dental, and vision insurance; paid time off; and professional development opportunities.

We are looking for someone who is ready to bring their full self to this work. If you are passionate about community, committed to equity, and ready to grow with a dynamic organization, we want to hear from you.

VIEW THE FULL ROLE DESCRIPTION HERE

Salary : $32 - $40