What are the responsibilities and job description for the Back of House Supervisor position at Black Box Management Group?
About LOOK:
Brought to you by the original founder of in-theater dining with over 20 years of experience, we are thrilled to announce our rapidly growing new brand—LOOK Dine-In Cinemas! We seamlessly integrate movies with excellent food and the newest technology to deliver guests with our signature uninterrupted theater experience! LOOK will be welcoming millions of visitors each year so get ready for high volume, great energy and incredible career path opportunities! We want to ensure every guest and teammate has an incredible experience and is excited to come back for more!
Job Summary:
Are you a movie lover who enjoys entertaining people and making a positive impact on others? Look no further! As a Back of House Supervisor you will have the opportunity to contribute to the dynamic operations of a dine-in theater. You'll be an essential part of the venue's leadership team, working hard in the culinary field while also nurturing and developing your fellow team members. Assisting in leading kitchen operations, your goal will be to enhance profits and ensure every aspect runs smoothly. Crafting outstanding and mouth-watering food will be your passion as you strive to create unforgettable experiences for our valued guests.
What You'll Do:
- Adopt and uphold the company's Core Values, Code of Conduct, and Operational Guidelines.
- Maintain a safe and hygienic working environment, minimizing the risk of incidents, injuries, and food handling concerns.
- Ensure the expectation for food quality is consistently being met, meticulously adhering to recipes, conducting line checks, handling portion controls, ensuring outstanding cleanliness, organization, proper food storage, and sanitation standards.
- Assist in conducting daily, detailed line checks, temperature logs, and other vital kitchen systems promptly, using them as coaching tools for team members.
- Assist in inventory management and continuously explore ways to reduce food costs.
- Ensure all team members embody LOOK Cinema's outstanding guest service standards.
- Actively participate in core menu and Limited Time Offer (LTO) rollouts, including planning vital item rotation, depletion, additions, and team training.
- Regularly review ticket times, ensuring prompt and accurate preparation and delivery of all food orders to guests.
- Serve as a leader and mentor, maintaining effective communication among all kitchen roles and other staff members.
- Assist in shift meetings and kitchen team meetings to keep the team prepared and engaged.
What You'll Need:
- Minimum of 3-5 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.
- Demonstrate vocal leadership and motivational skills to inspire and guide your team.
- Maintain a professional appearance and be a positive role model for others.
- Hold yourself and team members accountable to consistently meet dedication and behavior standards.
- Willingness to obtain any required Manager Safe Serve Certification.
- Proficiency in culinary procedures, including food preparation, cooking, and training.
- Experience with ordering, receiving, invoicing, and inventory procedures.
- Ability to lift up to 50 lbs (22 kg).
- Comprehensive understanding of all teammate functions.
- Flexibility to work various shifts, including nights, weekends, and holidays.
Benefits:
- Competitive compensation package.
- Enjoy complimentary delicious food and watch movies on the big screen for free!
- Make a positive impact on your team's lives and create memorable guest experiences by being around happy and enthusiastic people.
Equal Opportunity Employer
The Company will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.