What are the responsibilities and job description for the Field Support Technician- TOT position at Black Box Careers?
What You’ll Do
As a Field Support Technician, you’ll get hands-on experience while supporting essential low-voltage and network infrastructure projects across the country:
- Install, troubleshoot, and maintain low-voltage systems, including Fiber Optics, Copper Cabling, Construction/Infrastructure components, and Telecommunications systems.
- Learn how to read blueprints, schematics, and technical documentation.
- Work with industry-standard tools and testing equipment.
- Build expertise in cabling, networking fundamentals, and system integration.
- Partner with experienced technicians who will help you develop your technical abilities.
- Deliver excellent service while representing Black Box at customer sites.
- Follow all safety protocols and industry standards on each project.
What You’ll Bring
We’re looking for early-career talent with strong potential—not years of experience:
- Recent vocational/technical training OR strong interest in technology, electronics, or mechanical work.
- Curiosity and willingness to learn new tools, systems, and installation techniques.
- Solid problem-solving skills and attention to detail.
- Ability to work both independently and within a high-performing team.
- A positive attitude and motivation to build a long-term technical career.
- Bonus: Basic knowledge of networking, construction principles, or low-voltage systems is helpful, but not required.
Why Start Your Career at Black Box?
Career Growth
Start in the field and grow into advanced technical, project leadership, or supervisory roles.
Training & Mentorship
Hands-on learning from seasoned industry professionals, plus opportunities to earn certifications.
Team-Focused Culture
Join a supportive, collaborative group that values development and continuous learning.
Meaningful Work
Help build secure, connected environments that power businesses and communities nationwide.
Position Details
Job Type: Full-time
Hours: 40 hours/week overtime as needed (project dependent)
Travel: 100% (Required)
Benefits Include:
- 401(k) matching
- Health, dental, and vision insurance
- Health Savings Account & Flexible Spending Account
- Paid time off
- Employee discounts
- Career development opportunities
Relocation:
Plano, TX (75093) – Relocation before start date preferred.
If you’re ready to jumpstart your career in technology and want a role where you learn by doing, we’d love to meet you. Apply today and take the first step toward a high-growth future in the tech infrastructure industry.