Field Engineer

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is backed with a “By All Means” mindset to ensure customer success.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best.  Globally recognized as one of the largest Technology Solutions Integrators, you will have the unique benefit of being a part of an organization that is experiencing tremendous growth and success 

Whether you’re a recent grad or a seasoned industry professional, you can experience meaningful career growth at Black Box. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects and engagements across the globe. We offer a wide range of job opportunities, competitive compensation, benefits, and more.

What You Will Do:

• Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.

• Promote company Core Values to foster and safeguard Company culture.

• Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package.

• Provide close support to the Project Manager and/or Senior Project Manager.

• Evaluate and continually suggest improvements to processes used by Project Delivery Teams to effectively meet customer requirements and expectations.

• Manage, mentor, and develop colleagues.

• Interact with the customer to validate our understanding of expectations before, during, and after project completion.

• Aid in providing close support and oversight for our subcontractors.

• Leads field validation of telecom design, proactively identifying conflicts or gaps and collaborating with CM, PM, and customer for resolution thru the RFI process.

• Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies / clashes.

• Owns the implementation and oversight of electronic tracking systems and custom dashboards to drive real-time visibility into task progress, crew productivity, and issue resolution. 

• Daily/weekly reporting, issue escalation, and coordination with project managers and general contractors.

• Proactively and systematically communicate challenges, risks, and successes.

• Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts.

• Support QA/QC by ensuring adherence to the Quality Control plans and process.

• Ensure that all downstream team members are meeting deadlines on assigned tasks.

• Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents.

• Cultivate and maintain customer relationships.

• Work with the field operations team to ensure proper materials and equipment are available.

• Coordinates with customer for acceptance and signoff.

• Demonstrates ownership of the change management process—actively identifies scope impacts, initiates timely communication with stakeholders, and drives resolution to maintain schedule and project alignment.

• Partners closely with QA/QC teams.  Regularly reviews and validates test results (OTDR, Power Meter, etc.)

• Maintains up to date redlines throughout the build lifecycle

• Leads the preparation of closeout documentation, ensuring timely, organized, and customer-ready submittals.

Needs for Success:

• Must be proficient and well-practiced in leveraging information and data in making informed decisions.

• Extensive knowledge of Safety protocols, processes and procedures.

• Deep understanding of industry specific estimating and engineering best practices.

• Ability to identify change events.

• Knowledge of various construction technology platforms, quality, and safety standards.

• Ability to understand and develop project schedules.

• Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.

• Ability to work under time constraints and adapt to changing requirements with a positive attitude.

• Strong oral and written communication and organizational skills, including excellent customer service skills.

• Disciplined, detail oriented, organized, and self-driven.

• Demonstrated skill in organizing resources and establishing priorities.

• Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings.

• Ability to manage multiple stakeholders and influence without direct authority.

• Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore and others.

   

What You Bring to the Table:

• Bachelor’s Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.

• Minimum of 5 years’ experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred.

• Preferred professional certifications:

  • OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)

  • BICSI TECH

  • BICSI OSP

  • BICSI Registered Communications Distribution Designer (RCDD)

Supervisory Responsibility:

This position will not have direct reports.

Work Location and Travel: 

On project site daily with up to 15% travel