What are the responsibilities and job description for the Quality Engineer position at Blachford Acoustics Group?
About Blachford:
Blachford Acoustics Group is the premier designer and supplier of acoustical materials, molded headliners and floor mats for heavy truck, off-highway and other industrial OEM’s. Backed by a state-of-the-art acoustics laboratory and vertically integrated manufacturing plants in West Chicago, IL, Menomonee Falls, WI, Kings Mountain NC and Chesterfield, UK, we offer custom designed solutions. Blachford Acoustics Group is the technology leader in targeted markets having served customers for over 100 years. We provide common, coordinated solutions to North America and Europe. We excel at helping customers make their vehicles attractive, cool and quiet. Blachford places high value on ensuring every employee has a voice and we stress that each can make a difference in our business. Our Environmental Management System is ISO 14001 Registered and we are committed to being a responsible corporate citizen.
Job Summary:
Responsible for supporting the various functions for Quality Assurance and providing direction to quality assurance technicians. This position is responsible for facilitating/recommending /implementing corrective actions while working with customers, internal personnel and suppliers. Position includes participating in Six-Sigma projects were applicable along with participating in the Plant Quality Board and other engineering/production taskforces as needed. Also includes internal quality system auditing to IATF16949/ISO9001/ISO14001, completing requested PPAPs for the customer(s), performing GR&R, maintaining plant calibration system and measurement system analysis (MSA).
Essential Duties and Responsibilities:
· Customer quality liaison for any and all quality complaints or rejects, i.e. respond as primary contact for nonconforming material (NCMs) and corrective actions (CARs).
· Primary auditor for internal quality audits (IATF16949/ISO9001/ISO14001).
· Facilitate, recommend, and help implement corrective actions. Corrective actions include working directly with customers, plant personnel, and suppliers. Write formal CAR responses to customers as needed.
· Maintain customer quality certifications where required.
· Review and disposition nonconforming material. This includes authorizing disposition of customer product through MRA process.
· Participate in Six-Sigma projects, the Plant Quality Board and other engineering/production taskforces as needed.
· Train quality personnel on appropriate tests and measurements.
· Complete customer requested PPAPs on time. Interpret customer engineering drawings, specifications, and provide unit conversions as needed. Assist/train on product, die, and template measurements using both manual (check fixture) and CMM techniques.
· Maintain company calibration system and measurement systems analysis (MSA) such as GR&Rs, attribute studies, bias, linearity, stability, etc. Calculate and maintain process CPK data.
· Write/modify/train on DFMEAs, PFMEAs, control plans, QA procedures and work instructions. Maintain/update test software where applicable.
- · Other duties as assigned.
Qualifications Required:
· Bachelor’s Degree in Science or Engineering related field, or ASQ certified quality engineer
Experience Required:
· Minimum 3 - 5 years quality assurance experience
· Experience in quality management systems, ISO9001 as a minimum, prefer IATF 16949
Knowledge/Skills Required:
· Knowledge or experience with any or all of the following: Lean Manufacturing, 5S, Six Sigma, Value Stream Mapping, Theory of Constraints, Kaizen, SMED.
· Knowledge in the use and application of key quality tools (DOE, SPC, FMEA, 8D, etc.)
· Ability to communicate with customers, supervisors and employees.
· Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.
· Ability to promote a positive atmosphere and encourage teamwork in the workplace, strong communication skills and the ability to develop employees.
· Use appropriate balance of delegation and “hands on” involvement.
· Computer literacy, mechanical aptitude.
· APQP and/or other appropriate skills as defined in ISO manuals.