What are the responsibilities and job description for the Warehouse Supervisor position at BKX Holdings, LLC?
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Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Website: https://www.collectivusholdings.com
Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide
Job Title: Warehouse Supervisor (1st Shift)
Job Location: St. Louis, MO (onsite)
Reports to: Warehouse Manager
The Warehouse Supervisor is responsible for executing daily warehouse operations within an assigned vertical—Direct-to-Consumer (D2C), Business-to-Business (B2B), or Southern Hobby Distribution (SHD). This role leads frontline associates to ensure accurate, efficient, and timely order fulfillment while maintaining operational discipline and adherence to standard processes.
This is a hands-on leadership role focused on managing people, driving daily output, and ensuring consistent execution on the warehouse floor.
Key Responsibilities
Daily Operations Execution
- Own daily execution and performance results for assigned vertical
- Responsible for allocating labor and adjusting staffing within assigned area based on daily priorities
- Ensure orders are picked, packed, and shipped accurately and on time
- Manage workflow across assigned functions (picking, packing, shipping, and/or receiving)
- Supports a multi-channel environment and may be reassigned based on daily operational priorities
- Adjust staffing and priorities in real time based on volume and service level needs
Team Leadership
- Lead, coach, and supervise warehouse associates on the floor
- Set clear expectations for productivity, quality, and attendance
- Provide real-time feedback and address performance issues promptly
- Support onboarding and training of new hires
Productivity & Quality Management
- Monitor daily KPIs including productivity rates, order accuracy, and on-time shipment
- Ensure adherence to SOPs and quality standards across all processes
- Identify inefficiencies and escalate or resolve operational issues quickly
- Maintain organization and workflow efficiency within assigned area
Communication & Coordination
- Communicate daily priorities, targets, and updates to team members
- Partner closely with other supervisors to ensure smooth handoffs between functions
- Escalate risks, delays, or system issues to the Tactical Warehouse Manager
Safety & Compliance
- Enforce safety standards and ensure a clean, organized work environment
- Promote safe working behaviors and adherence to company policies
Qualifications
- 2–4 years of warehouse or distribution experience with prior lead or supervisory responsibility
- Experience in high-volume fulfillment (D2C, B2B, or distribution environments preferred)
- Familiarity with warehouse systems (WMS) and inventory processes
- Strong organizational and problem-solving skills
- Ability to lead teams in a fast-paced, physically active environment
Success Profile
- Strong floor leader who leads by example
- Highly responsive and able to adjust quickly to changing priorities
- Focused on execution, accuracy, and meeting daily targets
- Effective communicator with the ability to motivate frontline teams
- Detail-oriented with a commitment to operational discipline