What are the responsibilities and job description for the Low Voltage Project Manager position at BKS Security LLC?
We're seeking an experienced Low Voltage Project Manager to oversee service and installation projects for our Electronics department. Responsibilities include managing service requests and dispatch, coordinating electronic security projects from scope review through closeout, preparing submittals and project documentation, and serving as the primary point of contact for customers and general contractors. This is a fully remote position. Hands-on experience installing, servicing, and troubleshooting electronic security and low voltage systems is essential.
About BKS Security, LLC
BKS Security has provided commercial locksmith and electronic security services in the Seattle area since 1996. Our Electronics department designs, installs, and services access control, video surveillance, intercom, and alarm systems for commercial and multifamily properties, working with property managers, building owners, and general contractors. Work ranges from service calls and system upgrades to full-building installations.
This Low Voltage Project Manager position is fully remote. Candidates must reside in Washington State.
Hourly Pay Range: $50 - $57 DOE.
ROLES AND RESPONSIBILITIES:
- Manage all Electronics service requests and dispatches, assigning technicians based on availability, certifications, and service priority.
- Coordinate electronic security installation projects from scheduling through completion.
- Review scope of work, blueprints, and project drawings to confirm device locations, cabling, and material requirements prior to installation.
- Order and track materials to align with project timelines.
- Prepare and manage submittals, RFIs, project documentation, and closeout requirements.
- Schedule technicians based on project needs, licensing, and skill level.
- Prepare quotes for out-of-warranty repairs and identify upgrade opportunities from technician field notes.
- Provide remote troubleshooting and device configuration support to technicians in the field.
- Maintain ongoing communication with customers and general contractors regarding scheduling, progress, and project status.
- Maintain work orders, schedules, and project records in Striven, our ERP system.
- Monitor workflow to minimize technician downtime and identify scheduling or material conflicts.
- Ensure projects are completed in alignment with quoted scope and company standards, and that service documentation is completed and tracked for billing.
- Support leadership with project status updates and department workflow visibility.
QUALIFICATIONS:
- 7 years' hands-on experience in electronic security and low voltage systems, including installation, service, testing, wiring, terminations, and troubleshooting
- Working knowledge of security systems, Cat6/Cat6A, fiber, voice/data, VoIP, and intercom systems
- Experience with platforms such as Simplex, C-Cure, Brivo, Kantech, DMP, Focus, and Eagle Eye
- Strong skills in reading blueprints, device configuration, documentation, and field coordination
- Experience coordinating technicians, service calls, or multi-phase projects
- Ability to manage submittals and project documentation
- Experience with scheduling, work order, or project management software
- Good written and oral communication skills to be able to relate information to customers, general contractors, and technicians
- Professionalism and excellent customer service skills
- Current or previously held Washington State 01 or 06 Electronics License
- Preferred: Manufacturer certifications (access control, VMS/CCTV, alarm panels)
- Preferred: Experience quoting or estimating service and installation work
- Preferred: Familiarity with Striven or a similar ERP system
BENEFITS WE OFFER:
- A Small Company Where You Matter and Are Rewarded for Hard Work
- Employee Medical, Dental, and Vision Insurance
- Company-Paid Life Insurance
- No Wait Period for Company-Observed Holiday Pay
- Paid Vacation After First Year
- Additional Vacation Pool When Qualified
- Separate Immediate Sick Leave Accrual
- Gym Membership Program
- 401(k) Profit Sharing Plan
- Company Provided Laptop, Cell Phone, iPad, as needed
- Advancement Opportunities
Background and Drug Test Before Employment (Your Past Is Not Automatic Denial of Employment)
Equal Opportunity Employer
We look forward to hearing from you.
Pay: $50.00 - $57.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Will you now or in the future require visa sponsorship?
- Do you currently hold, or have you previously held, a Washington State 01 or 06 electrical certificate?
- Have you coordinated or scheduled technicians, service calls, or multi-phase projects?
- How many years of experience do you have in the industry?
- How many years of hands-on experience do you have installing, servicing, or troubleshooting electronic security or low voltage systems?
Work Location: Hybrid remote in Seattle, WA 98116
Salary : $50 - $57