What are the responsibilities and job description for the Barista and Cashier position at BKeDSHoP?
Job Title:
Cashier and Barista
Job Summary:
We are seeking an enthusiastic and customer-focused individual to join our team as a Cashier and Barista at our donut coffee shop. This role combines friendly customer service, efficient point-of-sale operations, and skilled beverage preparation to ensure every customer leaves with a smile and a high-quality experience.
Key Responsibilities:Customer Service
- Greet customers warmly and provide a welcoming atmosphere.
- Assist customers with selecting donuts, pastries, and beverages.
- Answer questions about menu items, ingredients, and dietary options.
- Address customer feedback and resolve complaints professionally.
Cashier Duties
- Operate the point-of-sale (POS) system efficiently.
- Process cash, credit, and mobile payments accurately.
- Handle refunds and exchanges in accordance with company policies.
- Maintain the cash register’s balance and complete end-of-day reporting.
Barista Duties
- Prepare and serve a variety of coffee and tea beverages following company recipes and standards.
- Operate espresso machines, grinders, and brewing equipment.
- Maintain beverage station cleanliness and organization.
- Monitor inventory levels for coffee, syrups, and other barista supplies.
General Operations
- Package and present donuts and pastries attractively.
- Restock display cases, coffee station supplies, and utensils as needed.
- Keep the front of the house clean, including tables, counters, and floors.
- Collaborate with team members to ensure efficient workflow during busy periods.
Requirements:
- Prior experience in customer service or as a barista is preferred but not required.
- Basic math and cash-handling skills.
- Strong communication and interpersonal abilities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Passion for coffee, donuts, and creating exceptional customer experiences.
Physical Requirements:
- Ability to stand for extended periods.
- Comfortable with light lifting (up to 25 lbs) for stocking and inventory tasks.
- Manual dexterity to operate coffee-making equipment and handle packaging tasks.
Perks and Benefits:
- Competitive hourly wage with tips.
- Employee discounts on donuts, pastries, and beverages.
- Opportunities for professional growth and barista training.
- A fun and supportive work environment.
Job Type: Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $15 - $20