What are the responsibilities and job description for the Store Manager position at BK Coffee Inc. dba Dunkin Donuts?
The Store Manager supports the General Manager in their efforts to develop a team of dedicated employees delivering a great Guest Experience and profitable top line sales. The Store Manager is responsible for assisting the General Manager in ensuring the proper implementation and effective application of all operational standards related to Guest Service and Food Safety. The Store Manager is also responsible for assisting the General Manager in operating the restaurant in a cost effective manner by executing restaurant standards and marketing initiatives.
The Store Manager must demonstrate leadership, always remain engaged and in tune with Guest and employee needs. Store Managers must be resourceful, adaptive and able to think outside the box in order to drive sales goals and continuous improvement of overall store operations.
Responsibilities Include:
- Leading Operational Excellence
- Focus on 100% Guest Satisfaction
- Focus on recruitment and development of Crew Members and Shift Leaders
- Utilize effective communication and coaching skills
- Communicate, coach and hold accountable Shift Leaders
- Understand the impact of achieving financial goals by driving top line sales
- Understand the impact of achieving goals for controllables such as food cost, labor cost, maintenance costs, etc.
- Must be highly motivated and enthusiastic
- Must be able to prioritize and manage their time effectively
- Must be able to demonstrate the ability to think and work independently.
- Experience in a leadership role in the food industry is preferred.
- Serve Safe Certification a plus.
Benefits Include:
- Competitive Bi-Weekly Pay
- Employee Discounts – Coffee and Donuts are Free!
- Medical, Dental and Vision Insurance with Company contribution (Full Time Employees)
- Career Advancement
- Flexible Scheduling