Demo

Patient Service Representative – Benrus Surgical

BJC HealthCare
Fallon, MO Full Time
POSTED ON 8/2/2026
AVAILABLE BEFORE 6/2/2027
Additional Information About the Role

Come join our team as a full-time Patient Service Representative with Progress West Hospital in General Surgery located in St. Peters & Progress West, this is a rare opportunity to join a great team!

  • Outpatient 
  • Preferred Medical Office Experience
  • 40-Hours per week 
  • Day Shift 
  • Benefit Eligible
  • NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

Opened in 2007, Progress West Hospital is BJC HealthCare’s newest hospital in St. Charles County, featuring modern private rooms. It offers 24-hour emergency services and has partnered with St. Louis Children’s Hospital to provide world-class pediatric emergency care. 

 

Progress West Hospital also provides surgical services, endoscopy services, a cardiac catheterization lab, medical/surgical inpatient services, diagnostic imaging, lab services, and the Advanced Wound Center, a specialty wound treatment facility with state-of-the-art equipment. Progress West Hospital recently completed an expansion of its Childbirth Center to include enhanced services for at-risk mothers and babies, with a newborn ICU that provides care for babies born as early as 32 weeks.

 

Progress West Hospital is a Certified Level II Stroke Center. The hospital’s medical office building houses offices for specialists in primary care, cardiology, obstetrics, pediatrics, and orthopedics.

 

 


Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

 

Responsibilities

  • Handles telephone calls from patients and staff; forwards calls requiring triage.
  • Performs receptionist duties with close attention to detail and professionalism.
  • Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
  • Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
  • Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.
  • Minimum Requirements

    Education

  • High School Diploma or GED
  • Experience

  • 2-5 years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary.

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

    Salary.com Estimation for Patient Service Representative – Benrus Surgical in Fallon, MO
    $40,906 to $49,260
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Patient Service Representative – Benrus Surgical?

    Sign up to receive alerts about other jobs on the Patient Service Representative – Benrus Surgical career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Income Estimation: 
    $41,924 - $50,720
    Income Estimation: 
    $50,710 - $70,276
    Income Estimation: 
    $94,096 - $118,718
    Income Estimation: 
    $41,804 - $55,731
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at BJC HealthCare

    • BJC HealthCare Saint Louis, MO
    • Additional Information About the Role Are you a Speech Language Pathologist with pediatrics experience? St. Louis Children's Hospital has a PRN opening loc... more
    • 9 Days Ago

    • BJC HealthCare Saint Louis, MO
    • Additional Information About the Role Location: St. Louis Children's Hospital One Children's Place St. Louis, MO 63110 The Behavioral Assessment Response T... more
    • 9 Days Ago

    • BJC HealthCare Saint Peters, MO
    • Additional Information About the Role Part time Position Nights Shift Benefits Eligible The BJC RN Career Ladder differentiates BJC as the place for nurses... more
    • 9 Days Ago

    • BJC HealthCare Saint Louis, MO
    • Additional Information About the Role Barnes Jewish Hospital is seeking a Mobile Medical Equipment Technician to join our team! Schedule: 6:30 am - 3 pm, W... more
    • 9 Days Ago


    Not the job you're looking for? Here are some other Patient Service Representative – Benrus Surgical jobs in the Fallon, MO area that may be a better fit.

    • BJC HealthCare Saint Peters, MO
    • Additional Information About the Role Outpatient Benrus Surgical Center Full time Position Day Shift , Monday- Friday 8am- 4:30pm No weekend, No call , No ... more
    • 9 Days Ago

    • Mercy Saint Louis, MO
    • Find your calling at Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the pati... more
    • 14 Days Ago

    AI Assistant is available now!

    Feel free to start your new journey!