What are the responsibilities and job description for the Lead Concierge Desk Rep position at BJC HealthCare?
Full Time - 40 hours
Shift - 11:30 am to 10 pm
Benefits Eligible
Location - Barnes Jewish Hospital
Prior concierge experience is preferred
Working to support training new team members and helping to continue to grow the team
Overview
Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
Preferred Qualifications
Role Purpose
Oversees the daily assignment of concierge staff to ensure all Barnes Jewish Hospital service lines receive adequate and consistent coverage. Provides database management and tracking of concierge statistics. Oversees and directs new concierge training program. Develops and maintains excellent relationships with internal stakeholders and external volunteers. Provide administrative support to the management staff and the initiatives of the department.
Responsibilities
Minimum Requirements
Education
Experience
Preferred Requirements
Education
Supervisor Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Annual 4% BJC Automatic Retirement Contribution
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to our Benefits Summary.
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer