What are the responsibilities and job description for the Intake Worker position at BJC HealthCare?
- Shift information: Shift will be 12 PM – 8:30 PM plus alternating weekends
- Working with clients in our Call Center; calls will vary from crisis support to providing resources to screening/setting callers up for an intake/assessment with our SDA (Same Day Access) Team
- Ideal/Must Have Skill Set: Experience with crisis support strongly preferred, independent worker, general knowledge about DMH programming is a bonus
- Job responsibilities: Providing crisis support to callers in need/dispatching Mobile Crisis teams as needed, coordinating care for active clients that are calling in for support from their team members, screening individuals for BJC Behavioral Health services, providing community referrals as needed
Overview
BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
Inform, outreach, screen for services, and successfully refer people to the appropriate services within the organization and larger community in a manner that is timely and respectful.
Preferred Qualifications
Role Purpose
Provide pre-admission screening for individuals seeking services and linkage to internal/external resources for clients admitted to the agency.
Responsibilities
Minimum Requirements
Education
Experience
Supervisor Experience
Preferred Requirements
Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer