EHR Application III Analyst

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BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice.

BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development.

BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.

Role Purpose

Under little direction, the EHR Application Analyst III is responsible for planning, analyzing, designing, implementing, testing, debugging, and maintaining Epic & other Clinical applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. This individual will be assigned to more complex build and configuration tasks and resolve advanced issues which could include unknown or undefined requirements and business objectives. May be responsible for system integrity. Epic or applicable certifications will be required within 6 months of hire.

Responsibilities

• Takes technical responsibility across all stages and iterations of configuration development and deployment.Plans and drives software configuration activities. Adopts and adapts appropriate software configuration methods, tools and techniques.Measures and monitors the application of standards for configuration design and deployment.
• Drives investigation and resolution of issues relating to applications. Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports.
• Provides authoritative advice and guidance on test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches.
• Manages user experience evaluation of systems, products, services or devices.Assures that the security, usability and accessibility requirements have been met and that required practices have been followed.
• Develops, maintains and tests incident management procedures in agreement with service owners.Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution.Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed.
• May be part of an after-hours on-call rotation.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 5-10 years

Supervisor Experience

• No Experience

Preferred Requirements

Education

• Bachelor's Degree

Experience

• 10 years

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

• Not all benefits apply to all jobs