What are the responsibilities and job description for the Office Assistant position at Bj's Service Company?
Job Purpose:
The Office Assistant provides administrative and customer service support in a fast-paced warehouse environment. This role is responsible for data entry, scheduling shipments, preparing shipping documents, assisting customers and warehouse staff, and ensuring accurate recordkeeping to support daily operations.
Job Type: Temporary to Hire - Full Time
Monday to Friday - 8:00 AM to 4:30 PM
Key Responsibilities:
- Data Entry- Entering and verifying data for warehouse shipments
- Preparing Shipment tickets and retrieving completed tickets from Warehouse Staff
- Prepare and finalize all inbound Receipts.
- Accuracy and proof reading a must
- Ability to work with Warehouse Staff and assist in looking up information on computer
- Ability to work with clients in looking up information on computer
- Customer Service-Answer phones and assist customers with requests
- Handle all requests via Outlook and telephone for scheduling of shipments
- Heavy Outlook email requests-ability to respond to Clients and Carriers efficiently
- Reception- Sit at front desk & check in all visitors; and truck drivers-keeping accurate records thereof; assign appropriate doors for pickups
- Advise Warehouse Staff of assigned doors
- Prepare Schedule and related paperwork on a daily basis in preparation for the following day
- Scan finalized shipments to clients daily; as well as “Client Documents” in computer
- Maintain records and files-file finalized shipments on a daily basis
- Provide excellent customer service to our customer base
- Perform other administrative and clerical duties as assigned.
- Maintains work area and equipment in a clean and orderly condition. Follows prescribed safety rules and regulations.
- Perform other related duties as requested.
Qualifications:
- · Previous office or administrative experience preferred.
- · Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- · Strong data entry and computer skills.
- · Excellent attention to detail and organizational skills.
- · Ability to multitask and prioritize work in a fast-paced environment.
- · Strong verbal and written communication skills.
- · Professional customer service skills.
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Application Question(s):
- Are you able to pass a clear background check and a drug test? If not please do not apply. Thank you
Education:
- Associate (Preferred)
Experience:
- Administrative: 1 year (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
License/Certification:
- Drivers License (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Taunton, MA 02780 (Required)
Work Location: In person
Salary : $19 - $20