Operations Manager W/WW Utilities

Title: Operations Manager

Job ID 3216

Location: Kingman, AZ- Onsite

Full-time Direct Hire

SUMMARY

Under limited supervision, administers and directs the companies operations and programs consisting of Water and Wastewater (W/WW) operating plants, water distribution and wastewater collection systems, and customer services; assures the department complies with state and Federal environmental regulations, and companie's policies, procedures and goals.

ESSENTIAL FUNCTIONS

·         Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

·         Assists in directing the Utilities Department operations; exercises independent judgement within broad policy guidelines; evaluates and analyzes issues, and recommends and implements solutions; provides leadership, direction and guidance in department operations. Provides advice and counsel to Director; assists with planning, directing, reviewing and evaluating department operations, and work performed; assures compliance with State and Federal environmental and water quality laws and regulations, and policies and standards.

·         Supervises division and program managers, including water treatment, wastewater treatment, water distribution/field customer service, wastewater collections and environmental compliance. Directs operations and programs, evaluates trends, anticipates problems, and develops solutions within each division.

·         Plans and manages the activities of professional, technical, and supervisory staff; plans, prioritizes, and assigns tasks and projects; trains and coaches staff; monitors work, develops staff skills, and evaluates performance.

·         Plans, schedules, prioritizes, and assures effective communication of Utilities activities and projects within specified scope to assure accomplishment of goals and objectives; plans staffing assignments to assure operational effectiveness; reviews the work of assigned staff to assure the work quality and timely completion of assigned duties and responsibilities.

·         Provides leadership, direction, and guidance in Utilities operations and procedures; assures effective communication of trends, issues, and regulatory compliance actions.

·         Assists in developing and administrating budgets and controlling expenditures; evaluates departmental functions and programs to assure cost-effective operation and environmental compliance; develops detailed and summary reports.

·         Exercises independent judgment within broad policy guidelines; evaluates and analyzes operational and technical issues and policies; evaluates progress toward achieving department goals and project objectives; evaluates staffing levels, resource availability, system efficiency, and service demands; allocates and prioritizes resources to maximize operational effectiveness.

·         Monitors operations, manages costs, and directs technical projects to increase efficiency and effectiveness of services; writes technical reports and statistical summaries, and assures compliance with all reporting requirements for state and Federal agencies.

·         Interfaces with and serves as the Utilities representative in meetings with various Federal and State regulatory agencies regarding a variety of water and wastewater programs including compliance with all new and existing related environmental requirements.

·         Administers new and existing environmental permits relative to all phases of water and wastewater programs; evaluates the impact of new and proposed environmental regulations on the Utilities water and wastewater programs; evaluates programs and develops methods, process changes, program modifications, and other relevant solutions to meet new or changed requirements.

·         Responds to critical incidents and emergencies, and takes command when appropriate, according to protocol; coordinates, plans, and resolves issues with other state and regional agencies; explains and interprets programs, policies, and activities.

·         Supports the relationship between the and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and staff; promotes the goals and priorities, vision, values, and complies with all and procedures.

·         Maintains absolute confidentiality of work-related issues and information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS

·         Education, Training, and Experience Guidelines

·         Bachelor's Degree in Engineering, Environmental Science, Chemistry, Biology Business or Public Administration, or related field; AND five years of management experience in a large water/wastewater utilities; OR an equivalent combination of education, training, and experience.

KNOWLEDGE OF

·         Organization, operations, policies and procedures.

·         Principles and practices of public sector administrative management, including performance management, personnel rules, accounting, budgeting, procurement, and contract management.

·         Techniques and practices for efficient and cost-effective management of resources.

·         Federal, State, and local codes and regulations governing water and wastewater operations and emergency response.

·         Arizona Department of Environmental Quality, United States Environmental Protection Agency, and Occupational Safety and Health Administration safety rules and requirements for W/WW systems.

·         Principles and practices for managing water & wastewater operations and projects.

·         Principles and practices of managing municipal infrastructure development and maintenance.

·         Principles and methods of maintenance and repair for water & wastewater systems and equipment.

·         Environmentally responsible and resource-efficient W/WW programs depending on assignment may include biosolids or residual handling and disposal, industrial waste pretreatment, compliance laboratory testing, cross-connection control, system evaluation, sanitary defects, and disinfection.

·         Principles and practices of advanced information technology associated with water and wastewater programs and operations.

Requirements