Network Administrator

Job Summary:

Under direction of the Director of Elections Technology, this position provides day-to-day level-1 technology operational support within the Elections Technology Department. Systems including ballot building coordination, coordination of equipment testing and technology coordination.

Major Responsibilities:

·         Oversee and Manage in-house Auditing Tasks.

·         Professional interaction with county election office supervisors and staff, county election board members, county commission members, and county attorneys on a nearly daily basis.

·         Communicates project status and progress of work product for review and briefing.

·         Assist Ballot Building operation.

·         Design and execute long and short-term projects.

·         Installs, analyzes and troubleshoots as necessary desktops, laptops, mobile devices, printers, monitors, peripherals, network, servers, phones, and switches.

·         Validates new computer hardware, software and processes in office environment working in conjunction with other IT staff.

·         Responds to Windows OS, Exchange/Outlook, IE supported applications and other supported software problems.

·         Maintains current inventory of all State owned equipment.

·         Performs other IT related duties as assigned.

·         Support the roll out of Elections related initiatives.

·         Shows persistence and seeks alternatives when obstacles arise; seeks alternative solutions; identifies and involves appropriate internal or external expertise when appropriate; works proactively, addressing things before being forced to by events; accommodates new methods and procedures.

·         Accepts direction and feedback from supervisor and follows through appropriately.

·         Develops and maintains effective working relationships with users and peers.

·         Server Support and On-site Equipment Testing - Develop and lead an array of short and long- term projects.

Knowledge, Skills, and Abilities:

·         Strong knowledge of desktops, laptops and mobile devices, as well as network equipment

·         Strong knowledge of MS Office and MS Exchange/Active Directory

·         Demonstrated problem resolution and task management skills

·         Effective interpersonal, written, and oral communication skills

·         Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations

·         Ability to present ideas in a user-friendly language

·         Proven analytical and problem-solving abilities

·         Strong customer service orientation

·         Must be able to lift 75 pounds

·         Some travel required

Preferred Qualifications

·         Bachelor's degree from a nationally accredited college or university in Information Technology

·         Knowledge of the state’s voting system and be able to prepare highly precise relational databases in extremely tight time windows throughout the calendar year

·         Skilled in the use of GEMS 1.18.22G! and Ballot Station 4.5.2!