Cable Technician

This position is responsible for identifying and installing technical components to include cable and cable systems within physical structures such as rooms, buildings etc., utilizing established policies, standards and procedures. The incumbent researches and identifies points of relevance to begin cable work, performing installations with an end-to-end comprehensive plan for the customer. The incumbent analyzes, plans and implements the installation of hardware in commercial and industrial environments.

The core, critical and essential work duties, functions and responsibilities of the position are as follows:

• Performs the installation of Cat 5e/6 Structured Cabling Systems according to industry standards in an accurate and timely manner
• Accurately and timely implements the mounting and setup of hardware in commercial and industrial environments
• Maintains network systems, installing new hardware and modifying existing hardware, and related network software and applications; accurately and timely installs and maintains local networks in ways that optimize performance
• Installs and maintains peripheral devices including printers, hubs, routers, and other equipment; accurately and timely installs and configures appropriate hardware and software and functions according to specifications
• Communicates professionally with customers; this can include providing orientation and guidance to users on how to operate new software and computer equipment, troubleshooting and helpdesk interactions, as well as occasional onsite interactions
• Performs troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Conducts periodic diagnostics and testing to ensure optimal network function and minimal downtime
• Collaborates with Project Manager and Helpdesk Manager to review and analyze hardware and software needs; recommends changes and possible improvements for the future
• Maintain records/logs of repairs and fixes and maintenance schedules
• Identifies computer or network, or server gaps and shortages impacting performance and reliability, and communicates these deficiencies effectively so they can be properly addressed
• Maintains professional working relationships with staff members, management, customers and the general public
• Other projects and duties as assigned
• Regular and routine attendance and punctuality is required
• Availability and willingness to work evenings, weekends and holidays
Travel Requirements if Applicable:
• As needed and assigned: 100% travel
Position Requirements and Qualifications:
• High School Diploma

Associate’s Degree in Computer Science or equivalent experience in related areas, preferred.

• 23 Years demonstrated, successful experience working in cabling systems and existing network programs and capabilities
• Demonstrated knowledge of using diagnostic tools and cable verifiers
• Demonstrated excellent workstation, critical thinking skills and network troubleshooting skills
• Proficient with Microsoft Office Suite or related software
• Demonstrated ability to maintain and complete accurate documentation
• Demonstrated ability to work well independently with minimal supervision
• Demonstrated ability to successfully multitask, using strong organizational skills, and time management with an attention to accuracy and detail
• Demonstrated professional demeanor, satisfactory verbal and written communication skills
• Ability to maintain confidentiality and use discretion in dealing with sensitive information, exercising considerable discretion and good judgment, demonstrated conscientious and dependable
• Ability to maintain a regular and routine attendance and be punctual for work
• Ability to be available and willing to work evenings, weekends and holidays