What are the responsibilities and job description for the Technical Account Manager position at BizLink?
Technical Account Manager
The Technical Account Manager serves as the primary liaison between BizLink and key customers, including cloud service providers, data centers, large OEMs, and ODMs. This role is responsible for driving sales growth, developing and maintaining strong customer relationships, and coordinating cross-functional teams to deliver tailored technical and business solutions. The Technical Account Manager integrates technical expertise with business acumen to support the sales cycle, identify and capture new business opportunities, and ensure customer satisfaction through effective communication, problem resolution, and strategic account management. Link to apply: https://recruiting.paylocity.com/Recruiting/Jobs/Details/2873935
Key Responsibilities:
- Grow aggregate sales with CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, ODMs and achieve the annual budget.
- Build, sustain and nurture strong customer relationships across sourcing, engineering and operations in cloud data centers, 5G, high power and high speed communications.
- Manage the overall relationship and coordinate efficient and effective communications be the focal point with the customers and BizLink.
- Integrate, coordinate, and drive sales activities across BizLink business groups and CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, ODM sites.
- Identify, coordinate, integrate and capture new and existing business opportunities (design wins, new programs & share gains).
- Develop and implement sales plan and growth strategy for territory and customers
- Support technical aspects of the sales cycle including marketing support for the development and implementation of BizLink products
- Resolve problems and drive improvement activities to achieve and sustain an "excellent" customer scorecard rating.
- Drive sales growth through the maximization of resources and execution of market segment strategies.
- Forecast business levels, analyze trends, and coordinate support and service levels with manufacturing teams.
- Maintains and drives trending knowledge of products, competitors, technology and customers in the data center product market and assigned supplier product market.
Job Requirements
- Bachelors' or Masters' degree in Electrical Engineering, Mechanical Engineering or Mechanical Engineering
- Technology discipline preferred.
- 3 years of Interconnect Industry experience preferably in sales or engineering.
- Strong communication and interpersonal skills.
- Experience with project management and forecasting.
- Highly motivated to learn.
- 25% travel may be required