What are the responsibilities and job description for the Jira & Confluence / DevOps position at Bits & Bytes Technology Solutions?
Job Description: Software Developer – Senior (Jira & Confluence / DevOps)
Role Overview
- Job Title: Software Developer (Senior Level)
- Request ID: HBITS-08-14998
- Agency: Department of Financial Services (DFS)
- Project: Jira Implementation for DevOps and ITSM
- Location: Albany, NY (50% Telecommuting allowed)
- Engagement Duration: 30 Months
- Work Hours: Full-Time (9:00 AM – 5:30 PM, negotiable)
- Interview Format: Webcasting (Camera Required)
Day-to-Day Responsibilities
- Design, customize, and maintain Jira, Confluence, and service management tools to automate business and operational workflows.
- Configure Jira projects, queries, reports, custom fields, issue types, permission schemes, and complex workflows.
- Develop custom Jira and Confluence plugins/extensions and create ETL scripts for external system data imports.
- Integrate Atlassian tools with version control systems, DevOps CI/CD pipelines, and third-party software.
- Implement Identity Provider (IDP) and Single Sign-On (SSO) configurations using LDAP/SAML.
- Monitor system performance, implement optimizations, and troubleshoot complex technical issues within Jira and Confluence.
- Provide end-user support, author administrator runbooks, and lead technical training sessions.
Mandatory Qualifications
- Skill Level: Senior (60–84 months of experience working independently, guiding others, and handling full software development lifecycle tasks).
Requested Qualifications & Experience
- Jira Development: 60 months of experience developing in Atlassian Jira.
- Jira Troubleshooting & Administration: 60 months troubleshooting Jira issues and managing user access/permissions.
- Jira Performance Optimization: 60 months monitoring and optimizing Jira performance for system stability.
- Technical Documentation: 60 months authoring technical documentation, mapping business workflows, and creating admin runbooks in Confluence.
- Atlassian Confluence: 36 months of experience in Atlassian Confluence.
- DevOps Methodologies: 36 months of hands-on experience with DevOps methodologies.
Salary : $60 - $65