What are the responsibilities and job description for the Pediatric Dentistry Front Office Receptionist / Administrative Assistant position at Bite Size Pediatric Dentistry?
About Bite Size Pediatric Dentistry:
Our Pediatric Dental offices are located in Frankfort, Oak Lawn, and Orland Park Illinois and proudly serve the dental needs of infants, children, and teens (including those with special needs) in the southwest suburbs of Chicago. We strive to create a fun and positive environment for children and families. Visit our website to learn more about us!
www.BiteSizePediatricDentistry.com
Position Summary:
We are looking for an upbeat, positive, friendly and hardworking front desk person / receptionist for our Frankfort location. This is a full-time position, approximately 30-40 hours per week. We would like this person to very familiar with computers, electronic billing, and email communication. Experience with dental insurance billing and claims is preferred but not required.
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Job Description:
There are 3 main components to this position:
1) Interacting with patients and families:
- Greeting
- Answering phones
- Responding to emails
- Appointment scheduling
- Explaining insurance benefits
- Explaining treatment plan
- Managing recall communication (regular cleanings, etc)
- Occasional emergency calls
2) Billing and insurance administration:
- Collecting payment from patients
- Managing accounts receivable
- Sending reimbursement to insurance companies
3) General office administration:
- Keeping desks and office tidy
- Schedule management
- Keeping track of and ordering office supplies
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Qualities:
Overall, we’re looking for someone that is very upbeat and friendly but also assertive and confident in providing direction and guidance to patients and families (i.e. scheduling and billing). You must have patience, excellent customer service skills, and also love kids!
Requirements:
- Experience with dental/medical insurances preferred (i.e. knowledge of what deductibles and breakdowns mean).
- Some knowledge of dental terminology preferred.
- Enjoy working with kids!
Schedule:
- Full-time
- Monday through Thursday - 7:30am to 5:00pm.
- Friday - 7:30am to 2:00pm.
- Saturdays 7:30am to 12:00pm (rotated).
Compensation:
- Competitive hourly compensation.
- Paid Vacation & Holidays.
- Health insurance, dental insurance, vision insurance.
- 401k retirement plan.
Please provide your resume and include a few sentences letting us know why you are interested in the position.
Job Type: Full-time
Pay: $16.00 - $24.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Please let us know why you are interested in this position. Applicants without this section filled out will not be considered.
Experience:
- Receptionist: 1 year (Preferred)
Ability to Commute:
- Frankfort, IL 60423 (Required)
Ability to Relocate:
- Frankfort, IL 60423: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $24